My son installed a wireless keyboard and mouse and it worked. The old normal mouse and keyboard had also worked. Now the keyboard (wireless and normal) both will not work. So, the computer boots to a login screen but we can not get pass it because the keyboard will not respond. We can not boot to safe mode as the keyboard will not respond. The system was rebooted each time a different keyboard was hooked up (wireless and normal). The computer was all fine, and now the keyboard is not responding. What kind of solution can we look to do to get it back to full function again?
Son and Dad
Have you tried a USB keyboard and mouse wired.try also to hook up the normal keyboard and Mouse with out any usb devices hooked on the computer
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