Question about Napoleon Heating & Cooling
The pilot light is lit, there is plenty of gas yet more often the not when I turn on the fireplace it doesn't ignite. Why ???
The gas valve secondary valve is bad; you must replace the whole gas valve
Posted on Nov 18, 2013
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Posted on Jan 02, 2017
SOURCE: Unable To Keep Pilot Light Lit!
I have a Williams top vent gravity wall furnace (model 5009622) and I had the same problem. I had to take the cover off the furnace -- screw on top and two at the bottom (open the access door and there is one screw on each side) to get to the reset button for the vent safety shutoff system. On my furnace it's on the left side toward the top of the unit. I pressed the little red reset button and it's been working ever since. If your furnace is properly installed and doesn't have bird's nest in the chimney, it should work fine. Good luck!
Posted on Dec 06, 2007
Gas apliances have safety features built into them so you don't blow yourself up. The pilot heats a thermocoupler which tells the gas valve there is a flame, open the main gas to the burner. If you can see the flame area of the pilot look for a round post about 3/16 inch in diamiter. This should be directly in the flame, if not bend the bracket so it is in one side of the pilot flame. The thermocouple is attached to a mounting bracket. This will be held in place by a 1/4 inch hex screw. remove the screw and the capilary tube leading to the gas control valve. Before you do anything, close the main gas supply to the fireplace and disconnect the power to the fan. You may need to semi dismantle the fireplace to get the thermocouple. The gas valve end is a brass 1/4 pipe thread plug. Turn the outer nut and remove without twisting the tube. Reverse this order to install a new one. Besure not to twist the capilary tube, tighten brass nut 1/4 turn past hand tight. Your better heating supply house will have these in stock. Restarting the pilot will take a few tries because the gas was off. Your gas suplier would charge about $75 to fix this. if you don't have the proper tools and it dosen't look pretty stright forward don't do it. You could get dead.
Posted on Dec 02, 2008
Hi , you can try and pull the panel on the bottom of fireplace out and check the adapter in fireplace. Sometimes they go bad. When you open in also check to see if there is an adapter plugged in and a option to use the battery operated function. If this goes bad the pilot will not stay lit.
Posted on Jan 14, 2009
I am just guessing but it may be set to low. The rush of air when it extinguishes could be blowing it out.
Posted on Nov 30, 2009
Sometimes when you turn a gas heater off for some time, if the source tank has been turned off, the line will bleed the propane and the line will contain mostly air. This is especially true if the supply line is long. In order to light the pilot, you will have to hold the pilot lighting button down for a while (a full minute or longer, depending on the size and length of the supply line) before pure propane arrives at the pilot light jet. You should keep a lighted lighter at the jet so that when the gas arrives, the lighter will light it. After the pilot lights, you will have to keep the button pressed long enough for the thermocouple to get hot enough to set the pilot to stay on. When it is hot enough, you should be able to release the pressed lighting button and the pilot should stay on. If it does, you should be able to light the heater. If the pilot jet never lights, gas is not getting to the regulator. If the pilot will not stay lit after a period of time waiting for it to heat the thermocouple, the thermocouple or the regulator may be bad and need replacement. :-)
Posted on Jan 03, 2010
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