Question about Singer 9960 - 9960 Quantum Stylist

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Bobbin bunches up

My machine will sew several stiches and then the bobbin will bunch up causing the upper thread to spin around on top and wrap around in the bobbin case.

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  • Anonymous Mar 14, 2014

    I need to know if a size "L" bobbin will work with a Singer 4423 machine. I want to buy pre-wound bobbins, but want to know if they will work with my machine or not before purchasing.

  • Anonymous Mar 15, 2014

    When I finish sewing and pull the threads to cut them, there are three threads coming from the bobbin case



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Classic burr on the hook problem would be my first guess. If the thread remains on the hook when it makes the next revolution all sorts of ugly things happen such as you described. I made a video that might help.

Posted on Nov 18, 2013


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Confidence Quilter 7469Q how do I load the bobbin?

Are you trying to wind the bobbin or just dropping it into the bobbin case and bring up the thread?

To wind the bobbin, place the spool on the pin and secure it with the spool pin cap. Pull the thread and pull it through the thread guides. The first guide is accessed by going around it and then pulling the thread under it. Go under the adjacent guide and then wrap the thread counter-clockwise (when facing the front of the machine) under the next guide to bring the thread back to the bobbin winder. Hold the bobbin with the hole up and pull the thread through that hole. Push the bobbin winder shaft to the far left and place the bobbin on the winder pin. Push the bobbin and winder shaft to the right until it clicks. Hold the thread and start the sewing machine. It will automatically stop when the bobbin is full. Move the bobbin winder shaft and bobbin to the left and take the bobbin off. Then cut the thread to separate the bobbin from the spool thread.

To put the bobbin into the bobbin case and bring up the thread:
Make sure that the needle is in the highest position (use the handwheel). Then open the bobbin cover by pressing the release lever to the right and then lifting up the cover. Hold the bobbin with the hole up so that the bobbin turns counter-clockwise when you pull the thread. Drop the bobbin into the bobbin case. Pull the thread into the slot just to the left of the bottom center (6 o'clock on a 12-hour analog clock), of the bobbin case. Place a finger on top of the bobbin and pull the thread to the left until it stops at the slot between the 7-8 o'clock position. Now pull the thread along the groove in the needle plate to the thread cutter. Replace the clear bobbin cover. The thread should be pulled up by the needle thread without any additional effort. (If it isn't, there may be a problem with the bobbin case or race.)

Singer has the manual for the 7469Q on their site: . The direct link to the manual is . Winding the bobbin is on page 16; threading the bobbin at the bobbin case is on page 18. These pages have good pictures to go with the descriptions.

I hope this helps.

Cindy Wells

Sep 12, 2016 | Singer 7469Q - Confidence Quilter Machine

1 Answer

Get help for my new singer sewing machine

For assistance, contact Consumer Affairs:
1-800-4-SINGER (1-800-474-6437)
Monday through Friday, 8:00 a.m. to 4:00 p.m. C.T.
Please note that our toll free Consumer Affairs line closes at 4pm. Any callers that call between 3:30pm and 3:59pm Central Time will be notified that we will be closing at that time. Any calls that remain in queue will automatically be disconnected at 4 PM. If you prefer you may contact us at
Singer Sewing Company®
1224 Heil Quaker Blvd.
P.O. Box 7017
LaVergne, TN 37086
Customer Service: 1-800-4-SINGER (1-800-474-6437)
Customer Service Fax: (615) 213-0994
For assistance in Canada, please contact Consumer Affairs:
Monday through Friday, 8:30 am to 4:00 pm E.T.

Dec 23, 2014 | Singer 3321 Talent Sewing Machine

1 Answer

Singer 3321 Talent Sewing Machine jammed after one turn forwards or backwards, even when thread and needle removed it won't work

This sounds more like the motor is bound up. The other solutions are, check for thread wrapped around moving parts, any belts that may have become displaced.

Mar 01, 2014 | Singer 3321 Talent Sewing Machine

1 Answer

Can not lower the needle to pick up bobbin thread on my Singer Stylist 7358 machine

Where the bobin is at re check the exterior of the part that spins you may have a thread stuck and keeping it in place use a flash light then replace bobbin as you depress the power controller asist the wheel this should free up the bobbin area and should run

Feb 02, 2014 | Singer 7258.CL - Stylist 7258

1 Answer

I tried to bring the inferior thread up after put in the bobbin but the needle do not pick up and stopping me for sewing

Is the bobbin put in right? Make sure the thread is coming off the bobbin in a counter-clockwise direction. Also make sure you're leaving enough thread coming off the bobbin for the top thread to grab hold of to pull up.

Feb 18, 2013 | Singer 8763 Curvy Electronic Sewing...

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