Question about Philips SHB9100/00 Bluetooth Stereo Headset - Black/White

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Phillips headphones Bluetooth, I keep getting a troubleshoot button popping up it is having trouble connecting to my laptop and when I do it it sound fuzzy and weird, but when connected with my phone everything is fine except the speaker is a bit fuzzy and when I try to solve the troubleshoot it keeps saying it can't do it. When connected via wire the sound is always fine though

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I would say a problem with the headphones, maybe they've been thrown around a bit?

Posted on Nov 17, 2013

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3 Answers

Bluetooth & sound


Generally, connecting phones via bluetooth to a laptop just allows for file transfer between the two devices. It is not to input sound from the phone through the speakers of the laptop. You would need a bluetooth audio device for that such as bluetooth speakers or headphones

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It may be something in your control panel that you have to adjust or change the settings on. Not sure what you have for a laptop but it will be in the listening or sound portion of your computer.

Good luck from Headsets Direct!

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When I listen to music, only one of the headphones works. It gets really annoying when this happens because you have to keep messing with the headphones.


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    Motorola S805 headset worked fine with T60 laptop


    Solution I found with the same devices is to properly par the devices.

    Refer http://direct.motorola.com/ens/s805/QuickstartGuide.pdf

    It basically states :

    1.Ensure the headphones are turned off (L indicator light not blinking).
    2.Press and hold L button. After about 6 seconds, the L indicator light becomes steadily lit.
    3.Release the L button. The L indicator light remains steadily lit.

    If the L indicator light is flashing or not steadily lit, repeat steps 1 through 3

    Now on the T60:

    Search for Bluetooth Devices as you would normally.
    The T60 lists Bluetooth devices it finds.
    Select Motorola S805.
    Select OK or Yes to pair your headphones
    with your phone.
    Enter the passkey: 0000
    Select OK.
    When your headphones successfully pair
    with your phone, the L indicator light
    changes from steadily lit to rapidly flashing.

    That's it next time you start a audio program on T60 output will be sent to Motorola Headphones

    Nov 13, 2009 | Motorola Mobility S805 Wireless Headset

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    When headphones are connected to my laptop sound still comes from


    Double-check that you're connecting to the headphones/audio out jack and not the microphone jack.

    Beyond that, if your headphones aren't working (assuming you have audio without them) then you have a hardware problem between motherboard and headphone jack.

    Jul 12, 2009 | Computers & Internet

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    Connecting two devices on BT3030 headphones


    A method to do pairing in "the second channel."
    1. Trun off BT3030 first.
    2. Continue pushing the power button till "Jabra" mark turns on pink next.
    Attention: Continue pushing the power button after "Jabra" mark became the blue.

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    Bluetooth headset won't connect in Vista


    I had a similar problem. First part of the solution is to disable the headset profile for the headphones. These headphones can't handle both headset and headphone profiles at the same time. Second part of the solution is to make sure that your headphones are on when you activate bluetooth on the computer. For some reason, Vista doesn't like setting up the initial connection on-the-go, so it will just act like its connected and move on. Hope this helps!

    Dec 07, 2008 | Insignia Bluetooth Wireless...

    1 Answer

    I am trying to setup my bluetooth headphones and they did not come with instructions. I just need to know how to put them into discovery mode.


    I bought one myself, I have a Vista OS, non-integrated bluetooth laptop.. I had to pop in the USB dongle for capabilities....Still cant get the Mic to work though...so if anyone knows anything on that....I went to HP live chat session too.

    BUT HERES THE MODES YOU MAY NEED TO PUT IT IN...
    Searchable/Discovery- Hold down the power button about 6-7 secs and it will sound a few short low beeps and flash between Red and Blue, then search 8)
    Erase Pairing Profiles- Press and hold the Track forward/track backward Button together until it flashes purple.
    Hardware reset- if headset is screwy, froze up, LED display is incorrect...Plug in headset, and hold down bothh Volume buttons, this will power it down and reset its state of confusion, lol
    Passkey is always '0000' by default
    2-short Hi beeps....Connected
    2- short low beeps....pairing mode also
    1 long Hi beep.....Power On/Off
    1 long low beep....lost Connection

    Hope that helps... merry christmas

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    No sound from pc after disconnecting from headset


    Open up the Sounds and Audio Devices control panel, hit the 'audio' tab and make sure that the default playback device is not the bluetooth phones, but rather you sound card.

    Aug 28, 2008 | Zoom 4380 Wireless Headphones

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