Question about Chamberlain 1/2-HP Whisper Drive Belt Drive Garage Access System
When I hit remote, door tries to close. I hear the motor actuate and can visibly see the door "****" but chain drive seems to be stuck in place. Door move manually without a problem and in going over the chain, it seems fine. Is the problem internal?
The gear wheel powering the chain is stripped. The cogs are usually plastic and not uncommon for them to wear or break off. Replaceable item from manufacturer.
Posted on Nov 28, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I just had that problem this morning and the cause was that the springs that help hold the weight of the garage door were broken. This caused the garage door opener to raise the garage door a fe inches and then drop again. We called in a professional and $200 later we had new springs and everything works fine now.
Posted on Dec 17, 2009
You will have to open the unit and look inside it. Unplug it first. It should have 6-8 screws to take off. You will see 3 white plastic adjustment screws. There is a carriage they sit in. Make sure they are in this carriage. If you would like stay back a bit and plug it in and watch it run to see how it works. It is a direct contact system, so when the middle screw touches the copper limit of the limit screw it stops. Thanks BB
Posted on Oct 11, 2010
SOURCE: My door will not go
It is safety "eyes" sensor issue with your system. Lights flashing on the main console indicate a potential problem. Model up, from yours WD962KD, I believe, has a "smart" wall mountable remote that displays a potential problem. In your case, I would check that both safety "eyes" sensors are working (both should have lights on, one amber and one green). Post if you need more help.
Posted on Nov 01, 2010
Try to re-program travel and force limits. Make sure that travel limit (down) does not go too far (thus excessive force). Apparently this system has a force sensor that senses if there is something in the way of the door. This is different from the safety sensor "eyes". The problem in your setup is that you have programmed the door to travel down too much and he system looses its ability to use force sensor. Adjust travel limit (down) to a little less travel and you will be fine.
Posted on Nov 01, 2010
It sounds like the door is your problem.
Check the counter balance spring above the door. It is likely broken.
If the door cannot be operated manually, the garage door opener will not open it either. The machine is made to operate a door that works correctly. If the door is broken, the machine will not work either.
It also sounds like the opener gears may be worn out. That also occurs because the door required service.
Posted on Jan 03, 2011
Tips for a great answer:
Dec 15, 2014 | Honda Cars & Trucks
Aug 20, 2012 | 2006 Ford Fusion
Jan 25, 2011 | Sears Craftsman LiftMaster Chamberlain...
Dec 21, 2010 | Sears Craftsman LiftMaster Chamberlain...
Oct 20, 2010 | 2008 Chevrolet Suburban
Feb 21, 2010 | Sears Craftsman LiftMaster Chamberlain...
Dec 31, 2008 | Washing Machines
Dec 24, 2008 | Sears Craftsman LiftMaster Chamberlain...
Jan 02, 2016 | Chamberlain 1/2-HP Whisper Drive Belt...
70 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: