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Whirlpool GS6NBEXRL02 ice auger motor

Ice auger started working slower for a few days and has now stopped turning. The ice bin has been cleaned and still nothing. The door for the ice opens when the button is pushed but no auger at all.

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  • Expert
  • 279 Answers

Sounds like the motor has given up, you can replace the whole unit to fix.

Posted on Dec 02, 2013

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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ngfam1
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SOURCE: Ice maker auger not turning

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There are many parts in this component that may be the culprit .
One or more will need to be replaced.
This is not easy to diagnose. I've seen service order parts 2 or 3 times till they completed the ice maker repair on a side by side fridge!
You need a hands on tech for this repair!

Posted on Sep 02, 2008

  • 37 Answers

SOURCE: Fridge won't dispense ice through door.

First take the hopper out and let it de-ice completely making sure that it is dry before re-installing it. Make sure that the auger moves when re installed with no ice in it.

Posted on Jan 03, 2009

outdoorsman5
  • 631 Answers

SOURCE: Kenmore side by side fridge - ice dispenser stopped working

You might check out this site and ask a question. They have drawings on many of the fridges and I have bought many parts from them.
http://www.appliancepartspros.com/partsearch/

Posted on Jul 28, 2009

  • 2 Answers

SOURCE: Whirlpool Door Ice Dispenser Not Working

mine froze up in the shute, had to put water down iti

Posted on Aug 26, 2009

aasc
  • 1606 Answers

SOURCE: Whirlpool Gold Model GD25SFXHS03 exterior ice lever not working

Your problem is probably a broken plastic switch bracket . Pt # 2180226 . To access , use a butter knife between the dispensor grill and the lower portion of the dispensor cover . FIRST , remove the cover on the top freezer hinge , and disconnect the plug there . This removes all power to the door . Insert the knife about 1 " from the side , and push down and inward , to push the plastic tab of the cover , outward . Do the same for the other side . Lift upward to slip the top tabs free of the mount . Disconnect the plug to the dispensor cover , and remove the cover . The white piece with the 2 switches , probably has a short plastic stub , broken off which holds the ice dispensor switch . Looks like maybe 4 small screws , hold the switch bracket on . Transfer the switches carefully ,because you are working with plastic . When reinstalling the dispensor cover , after attaching the receptical , slip the top portion of the cover in place , and pop the bottom to latch the lower clips .

Posted on Aug 30, 2009

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1 Answer

Whirlpool side by side ice storage bin will not go back into place due to the auger


I had this exact same problem. After a difficult removal of the ice bucket (admittedly a lot of yanking against frozen ice cubes before I decided to chisel them out from above), I could no longer seat the ice bucket back onto the hexagonal auger drive shaft. When activating the ice dispenser, I could hear the motor turning, but the auger shaft itself would not rotate. The cause was that the auger shaft had moved upward through its stop grommet during all of the yanking to remove the ice bucket.

Take off the two hex screws holding the top plate around the auger shaft. The shaft is then easily removable and you can inspect it for slippage against the stop grommet. In the attached photo, you can see there is about 1/2 inch of clean auger shaft visible above the grommet, where the shaft has slid upward relative to the grommet. If this is the case, the fix is simple. Turn the shaft upside down and lightly tap the grommet around the edges with a small hammer until it moves back into place. Upon replacing the auger shaft, you can feel it seat back into the drive motor adapter.

whirlpool-side-side-ice-storage-bin-will-grons5dkz3mm5cfnexsvsvp0-1-2.jpg

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1 Answer

Whirlpool side by side ref auger froze up. will not turn.is there a reset button?


The auger motor is not very powerful, so if you have ice build up in the bin, it can hold the auger motor immobile. Suggest you take the ice bin out and completely defrost and dry before putting back in.

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Kenmore model number 253.55693400 when I push the ice dispenser tab the motor to push ice is on, but not pushing ice out.


You have an auger type of ice dispenser, so when you say you hear the motor is on, do you mean it is turning the auger? Take out the ice bin and close the door, push the dispense button and then open the door quickly to see if the auger is turning. If is is then dump your ice bin and let it sit out until it is completely defrosted and dry. Reinstall the ice bin and put the lever down. And see if that will clear the problem. The auger motor is not that strong and if you get any ice build up under the auger it will stop working. So defrosting and drying will normally clear it up.

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1 Answer

Icemaker is making ice but the ice dispenser is not working


Check the ice storage container. The ice dispenser will not dispense ice until the first supply ice has dropped into the ice storage container.Remove excess ice from the back of the ice container. Make sure ice cubes are not jammed between the ice maker and the back of the ice container.

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The auger won't engage or turn to dispense ice.Remove the ice bucket and with a hair dryer warm up the inside where the fork is that turns the auger in the bucket and try it and if this does not help then you will have to replace the auger motor ,, chances are the motor is just froze up .--------

If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.

Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.

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Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.

But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.

To see how auger motor looks.Please click the link below:---

http://www.appliancepartspros.com/part_details_lgimg.aspx?part_id=3965455&image=0

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You can get required parts from sears part direct online site or from repairclinic.com site.

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This will help. Thanks. Helpmech.








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1 Answer

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this maybe a problem with you auger motor may be stripped.open the door remove the ice bin.then hold the metal u shape auger arm and try to turn it by hand or have some one try to dispence ice if the u shape braket turn easy ny hand or if it stops turning when being held replace the auger motor.i hope this is some help,good luck you may also have to replaced the ice bin.

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1 Answer

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We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze

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mine froze up in the shute, had to put water down iti

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The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

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If nothing is blocking ager .. sounds like motor bad or something binding it up. If you took in out and cleaned all ice out and still dont work with no ice.. sounds like motor ..if it hums power is to motor

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1 Answer

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Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

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