Question about Canon PIXMA MP600 all-In-One InkJet Printer

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Screw fell out of brand-new Pixma MP600

I bought a new MP600 from an online retailer back in April. Due to various reasons, I just set it up today (it's October). When I pulled the printer out of the box and set it on the desk, a small black screw fell from somewhere on or in the printer onto the desk. It's pretty apparent that this is probably a "finish" screw, because it's black like all the other screws I can see on the exterior of the unit. But I can't for the life of me find any hole that is missing a screw on the outside of the unit. I e-mailed Canon to see if they might be able to tell me where the screw came from (maybe they have a schematic of the printer?), and all they offered was to replace the printer...with a REFURBISHED one. I hate to trade my brand-new MP600 for a refurbished one over one little black screw. And everything seems to work fine. So what should I do???? And could this screw just be a stray screw from the factory that found it's way into my printer somehow???? HELP!!

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Re: Screw fell out of brand-new Pixma MP600

Yes, it is very likely an extra screw that was accidentally placed in the box at the factory just before shipping. I have come across this dilemna with other new, unopened things.

Posted on Oct 08, 2007

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