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Phone will not turn on

My phone froze and turned itself off now it wont turn on at all when i have connected to samsung kies it says its an unknown device

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Hold down the power button for about 20 seconds, this should hard reset the phone/tablet.

Posted on Nov 19, 2013

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Posted on Jan 02, 2017

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Can i get photos off my tablet and put them on my pc


The easiest way according to Samsung is to install Samsung Kies, which allows your PC to see the tablet as a USB drive with folder structure.

http://www.samsung.com/us/kies/

Some years back I had trouble with Kies, and found another app worked better, Samsung New Photo Studio. That was for an earlier Android phone, so it may not be good on a tablet

http://samsung-new-pc-studio.en.softonic.com/



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Turn off your tablet, then, once turn off, press volume up and power simultaneously, you will then come to recovery, once on recovery, select factory reset, or data/ wipe reset, it will reformat itself to factory default settings, but be reminded that it will erase all your downloaded application, photos that are stored in device memory, your contacts, if its backup and sync through gmail, you will recover them again, your photos if backed up to dropbox, you can also recover, your downloaded apps, try to log in to play store, check my apps, and you can download them again.

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1 Answer

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Samsung Tab needs Kies software to update to latest firmware.
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Hope this helps.

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Elena msn:

The best solution I can offer is to install the latest version of Kies;
http://mea.samsungmobile.com/ENG/support/softwaremanuals/softwareKiesUpdate.do?phone_model=GT-P1000
Then once installed connect the tablet and wait for the drivers to install. If they do not go to the top left hand Kies menu press it and a drop down menu appears saying reinstall drivers; select that to reinstall the drivers.

Hope this helps

Mar 03, 2011 | Samsung Galaxy Tab Tablet PC

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Can I download samsung kies to my tablet?


The Galaxy Tab comes with Android version 2.2 (Froyo), this version of the Android OS comes with the ability to work as a WiFi hotspot for up to 5 devices built in. This lets you share your Tab's 3G connection out to other devices over Wifi.
Or you can download SAMSUNG Kies and use Tablet as modem. There is no official SAMSUNG Kies for USA yet but you can get European version from Samsung website

Mar 01, 2011 | Samsung Galaxy Tab Tablet PC

1 Answer

Kies problem with galaxy tablet


Download the latest Kies software. It's out now and should fix all the connectivity problems. cheers.

Feb 13, 2011 | Samsung Galaxy Tab Tablet PC

1 Answer

How does the Samsung Galaxy Tab get firmware updates? I am unable to see any where on the screen menus. Thanks in advance!


Download and install Samsung Kies on your PC then connect the Tab via USB. Kies will detect the device and will automaticly notifies you on the screen if a new firmware update is available. Cheers.

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