Question about Samsung SCH-u340 Cellular Phone

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Samsung My daughter broke the charger connector (or port, I'm not sure which it is called - it's the little thing you plug the charger onto in the bottom of the phone - in her samsung Snap SCH-U340 cell phone. Where can I buy a replacement part? I have already removed the broken part. (It just pushes or snaped out.) I can't afford a new phone or to pay to have it repaired, but I have nearly the whole two year contract left & zi didn't buy insurance.

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  • Nancy Nichols Sc
    Nancy Nichols Sc Oct 22, 2007

    It was my daughters fault, she left it on her bedroom floor charging and she or one of the other kids in the house stepped on it. So it wasn't a defective part.

  • Nancy Nichols Sc
    Nancy Nichols Sc Dec 18, 2007

    Thanks. Did you puchase the insurance? I didn't, that's why they wouldn't fix hers, besides the fact that it was her fault.

  • cwile Jan 04, 2008


    I have the exact same problem. It is also my daughters phone. I too went to a Verizon store the first time the clip broke and it took an hour and a half fighting to get a replacement for the phone which was only 2 months old. My daughter takes great care of it and no abuse. The replacement phone had the charging clip broken off in less than two weeks. Verizon claims that they have not had any problems with this issue!!!!! They are sending out a replacemaen, but stated that if there is any physical damage I will be charged for the phone. I am getting close to canceling the plan and going to a new carrier.



1 Answer

Send complaint to your state's consumer affairs. The first time I had this problem, I brought it to Verizon to get it repaired. I was told that it was a common problem, but that they could not fix it. I fought with Verizon and finally received a replacement. This time, I do not have the energy to fight again. I am going to complain to either my state's consumer affairs or attorney general.

Posted on Oct 22, 2007


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