Question about Home
You have a bad O ring, and need to replace the cartridge, you will need to shut the water off before attempting to change the cartridge, you can shut the main water supply off, or you can shut the water off behind the surround at the mixing valve, take the cartridge to your local hardware store to match it up. Please remember to shut the water off !!!!
Hope this helps.
Posted on Nov 17, 2013
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Posted on Jan 02, 2017
take out the cartridge from the fixture and make sure it has all of the "O" rings and stoppers.
look at the instruction again, make sue you are installing it the right side up. if all that, the shower still leak, then you need to talk to the place you brought the fixture, it may have a defective cartridge.
Posted on Jan 13, 2009
I had a similar problem. Turned out to be simple to fix. Unscrew the shower head to see if water flows. Mine had a piece of solder stuck in it.
Posted on Jan 18, 2009
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