Question about Logitech Quickcam Web Webcam

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Logitch webcam not launching Skype since an update

Since my software updated, I cannot seem to launch Skype from my Logitech start up. I cannot seem to make the video work from Skype either. Hmmmm... When I try to lauch it, I get an offer to see how logitech can connect you to various programs, but it tries to opne my browser then says the file is too big for the browser to open. It closes everything down. Sigh. Can someone help? Thanks!

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Normal 0 Normal 0 Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud


Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Posted on Jan 23, 2009

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Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

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How to use skype 6.0 with logitech c-310


Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

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Logitech webcam cant take picture den i get a messages windows shut down program.


Every now and then you are likely to run into Logitech webcams install errors and freezes resulting from system changes and updates


1Click the Windows "Start" button and click "All Programs."

  • 2Scroll up and select "Logitech." Select "Logitech QuickCam" to launch the QuickCam software.
  • 3Check the video record button. If it is recording, stop it to disable the streaming. Launch your other program such as Skype, AIM, Yahoo! or Live Messenger. There should no longer be a sharing issue.
    I don't know it would work,but have a try.
  • Mar 14, 2012 | Computers & Internet

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    When using Skype (4.2.0.169) on Windows (XP, SP3), my camera (Logitech E2500) turns off after a few minutes. The other person sees my image "frozen" at the time the camera shut off. If I try to turn the...


    Skype is very picky about having the latest drivers and you also need to see if your support software ( not downloaded with the Logitech software ) is up to date and functioning OK

    Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
    Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

    http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

    In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
    To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
    Run through the tabs checking the 'notes' windows for information
    The version will be shown on the 'Systems' tab

    Procedure to re-install Logitech software
    Close all programs while uninstalling - downloading and uploading software
    Disconnect your webcam
    Uninstall the current webcam software on your computer
    Restart computer
    Download the Installation package from Logitech
    Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
    Connect your webcam when prompted.

    Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

    http://www.testmycam.com/
    Not working ? - troubleshoot your drivers and software - get your cam working before moving on

    Working OK ?

    Set your webcam mic as default ( if it has a built in mic

    Plug in the webcam

    TEST SPEAKERS
    Right click on speaker icon in System Tray or from Control Panel
    Select "Playback Devices"
    The speaker icon ( checked as working) and volume level graph should be visible
    Right click on the volume graph and click "Test"
    Left hand speakers followed by right hand should be heard

    SET DEFAULT & TEST MIC
    Click "Recording" tab.
    Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
    To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
    In lower dropbox display "Use this device enable" click 'OK'
    Click "Levels" tab and ramp up sliders ( adjust to suit later)
    Return to "Recording". Test mic by speaking and make sure volume graph displays

    Restart computer

    CONFIGURE TO SKYPE
    Connect webcam
    Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
    The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
    Mine, I just unplug it from the USB and plug it back in to reboot the software.
    If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

    Start Skype.
    On the 'Tools' menu, click 'Options'.
    In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
    Run down the list setting your defaults
    Select your webcam as the default microphone.
    Make a free test call
    Click 'Save'
    In the navigation pane of the Skype Options window, click Video Settings.
    This will launch your webcam
    Adjust quality of picture in 'Settings'
    Check the correct webcam is shown as default
    Click Save
    Test your webcam by making a Skype test call.
    For more information about how to configure Skype Messenger, please visit the following Skype Web site:
    http://support.skype.com (http://support.skype.com)

    Just prior to using Skype reboot the webcam software by unplugging it for a few seconds and do not run your logitech software for a preview, but allow Skype total control

    Sep 05, 2010 | Logitech Computers & Internet

    1 Answer

    Logitech camera shuts off when on skype


    Make sure you have the very latest software
    Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
    Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

    http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

    In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
    To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.

    Procedure to re-install Logitech software
    Close all programs while uninstalling - downloading and uploading software
    Disconnect your webcam
    Uninstall the current webcam software on your computer
    Restart computer
    Download the Installation package from Logitech
    Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
    Connect your webcam when prompted.

    Configure to Skype

    Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

    http://www.testmycam.com/
    Not working ? - troubleshoot your drivers and software - get your cam working before moving on

    Working OK ?

    Set your webcam mic as default ( if it has a built in mic

    Plug in the webcam

    TEST SPEAKERS
    Right click on speaker icon in System Tray or from Control Panel
    Select "Playback Devices"
    The speaker icon ( checked as working) and volume level graph should be visible
    Right click on the volume graph and click "Test"
    Left hand speakers followed by right hand should be heard

    SET DEFAULT & TEST MIC
    Click "Recording" tab.
    Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
    To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
    In lower dropbox display "Use this device enable" click 'OK'
    Click "Levels" tab and ramp up sliders ( adjust to suit later)
    Return to "Recording". Test mic by speaking and make sure volume graph displays

    Restart computer

    CONFIGURE TO SKYPE
    Connect webcam
    Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
    The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
    Mine, I just unplug it from the USB and plug it back in to reboot the software.
    If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

    Start Skype.
    On the 'Tools' menu, click 'Options'.
    In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
    Run down the list setting your defaults
    Select your webcam as the default microphone.
    Make a free test call
    Click 'Save'
    In the navigation pane of the Skype Options window, click Video Settings.
    This will launch your webcam
    Adjust quality of picture in 'Settings'
    Check the correct webcam is shown as default
    Click Save
    Test your webcam by making a Skype test call.
    For more information about how to configure Skype Messenger, please visit the following Skype Web site:
    http://support.skype.com (http://support.skype.com)

    When using Skype - do not run the Logitech software but allow Skype full control.

    Aug 29, 2010 | Logitech Webcam

    1 Answer

    I have skype and my brother has a logitech quickcam, can he call me on my skype? are they compatitable


    You both need to download Skype and configure your webcams to that program

    Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

    http://www.testmycam.com/
    Not working ? - troubleshoot your drivers and software - get your cam working before moving on

    Working OK ?

    CONFIGURE TO SKYPE
    Connect webcam
    Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
    The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
    Mine, I just unplug it from the USB and plug it back in to reboot the software.
    If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

    Start Skype.
    On the 'Tools' menu, click 'Options'.
    In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
    Run down the list setting your defaults
    Select your webcam as the default microphone.
    Make a free test call
    Click 'Save'
    In the navigation pane of the Skype Options window, click Video Settings.
    This will launch your webcam
    Adjust quality of picture in 'Settings'
    Check the correct webcam is shown as default
    Click Save
    Test your webcam by making a Skype test call.
    For more information about how to configure Skype Messenger, please visit the following Skype Web site:
    http://support.skype.com (http://support.skype.com)

    When he tries to install his webcam he will be notified if its not compatible - this usually means updating to the latest software

    http://www.logitech.com/en-us/support-downloads/downloads/webcams

    Aug 03, 2010 | Logitech Quickcam Chat Webcam

    1 Answer

    I have the Logitech webcam software and Skype installed. When I open Skype (which I usually keep closed), Logitech automatically launches their webcam software bar, which I have no need for and have to...


    this is an unwanted feature of Logitech. And unfortunately, it can not be switched off. It has to come on when the camera or any program using the camera is on.

    Mar 13, 2010 | Logitech Webcam

    1 Answer

    Camera is not working when on Skype but sound is?


    There maybe a patch available with a later driver
    Go to Device Manager, Expand 'Imaging' folder and right click on your webcam text. 'Update driver' and use internet option.

    Check your webcam is set to default in Skype
  • Start Skype.
  • On the Tools menu, click Options.
  • In the navigation pane of the Skype Options window, click Audio Settings.
  • Select your logitech device as the default microphone. For example, select Logitech + model#.( if it has mic )
  • In the navigation pane of the Skype Options window, click Video Settings.
  • Select your Logitech device as the default Webcam. For example, select Logitech + model #
  • Click Save.

  • Failing that check if you have the latest version of Skype



    Aug 24, 2009 | Logitech Webcam

    2 Answers

    I have the same problem


    Try manually install from device manager using update function. If not work I can try to correct it using remote support(teamviewer) if you need. Contact me with skype suxia03

    Aug 04, 2009 | Logitech Webcam

    1 Answer

    Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
    Model Number: V-UBK45
    trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

    Verify the QuickCam Communicate STX is functional:
    1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
    2. Verify that you can see yourself in the QuickCam window as shown below:
      11578.1.0.jpg
    3. Close the QuickCam window.
    Verify that the QuickCam Communicate STX is selected in the Skype Settings:
    1. Launch Skype (Start > Programs > Skype > Skype)
    2. Click Options from the Tools menu as shown below:
      11641.1.0.jpg
    3. Select the Video Settings option from the Skype sidebar as shown below:
      11680.1.0.jpg
    4. Check the Enable Skype Video checkbox as shown below:
      11597.1.0.jpg
    5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
      11595.1.0.jpg
    6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
      11638.1.0.jpg
    7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
      11639.1.0.jpg
    8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
      11679.1.0.jpg
    If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
    • Windows or third-party firewalls
    • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
    • Missing Windows system components.

    Jan 10, 2009 | Logitech Quickcam Chat Webcam

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