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Zune lock stuck on

Zune lock icon appeared on screen by itself, and player is unresponsive unless plugged in

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 9 Answers

SOURCE: Zune lock and unlock button broke

I fixed mine without opening it up. Read what I did and see if it may help first.

Posted on Dec 15, 2008

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ziraffa
  • 827 Answers

SOURCE: My zune screen wont appear

Try pressing BACK+LEFT+CENTER as it is coming on. Then reinstall the firmware.
hope this helps

chris

Posted on Dec 15, 2008

  • 6 Answers

SOURCE: when i plug the zune into my computer, it won't recognize it

It's a glitch with Microsoft. All 30 gig units are affected. It's a leap year and the extra day threw the software. Let it discharge overnight and plug into your computer in the morning to load. Microsoft is supposed to have a fix. Thousands are affected.

Posted on Jan 01, 2009

  • 1 Answer

SOURCE: Zune pad 120 Gig

After researching several blogs and forums on problems with previous versions of Zune
the general concensus was to allow the batteries to drain away and die completely,
and then try reconnecting.

This took about a day and a half, and when we connected the device to the PC
it must have "re-initialized" the controls as it booted up, all the features now worked.

Happy 18 year old, more importantly, Happy parent.

Hope that this helps......................

The Ladd

Posted on Jan 11, 2009

SOURCE: My zune wont properly start up

Suggestion #1.
Suggestion #2.
Suggestion #3.

Try them, 1, 2, 3.

Posted on Mar 08, 2009

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1 Answer

My zone is frozen and won't respond to any key combinations


plug it into the back port of your computer or plug it into a wall charger

Aug 23, 2009 | Microsoft Zune 2nd Generation Digital...

1 Answer

120 Gig Zune Locked Up -Won't Unlock


One other option you may not know of is to hold the down button, and the back button at the same time. This will send the Zune into a deeper "off" state, and may reset your lock command.

If NO other options are working, you should probably try a "hard reset".

This means you will have to open the Zune itself up (you can find simple instructions for this fairly easily online) and pull a small plug out that connects the battery to the Zune itself. Don't worry, your music wont be deleted.

Jun 23, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 30gig zune is froze and unresponsive. Please help


there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
  • The Zune may be locked. Move the hold switch to the unlocked position. It may help to move the switch back and forth. Then press the play/pause button for a second.
  • The battery may be drained.try recharging it
  • To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.

May 27, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

When i plug the zune into my computer, it won't recognize it


It's a glitch with Microsoft. All 30 gig units are affected. It's a leap year and the extra day threw the software. Let it discharge overnight and plug into your computer in the morning to load. Microsoft is supposed to have a fix. Thousands are affected.

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30 gig Zune is froze up


Mine is locked up also. I tried the back and up keys simultaneously and nothing happened. The screen is stuck on the zune logo with the white bar on the bottom.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune sync problems


Hey tybaylock,

If your Zune "locks up" while syncing to your computer, there are several different things that you may want to try.

First, I'd suggest making sure that you've got the latest firmware updates for your Zune and software updates for your computer. In some cases, updating programs (including Windows itself) can improve performance and may even eliminate recurring problems such as this.

Second, you may wish to check if the files you are attempting to sync have any errors. Normally the easiest way to check files is to play them using the Zune software while the Zune itself is still connected to your computer. If there are any problems with the file or it is damaged in any way, the software should encounter playback issues and may display an error message. Additionally, you can even check the Zune software itself after a failed sync. You should be able to do this by clicking on "Device" and then "Status." Then if you expand the "Not Added" section, you should be presented with more information why the files could not be added to your Zune.

If neither of these suggestions resolve the issue, you may want to check out the article below for more information. Microsoft appears to have some additional suggestions available in through their online support center on how to solve this problem, as well as step-by-step instructions when necessary.

http://support.microsoft.com/kb/940705

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

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