Question about Microsoft Xbox 360 Console

7 Answers

Xbox 360 disc drive

One day playing halo 3 my disc drive starts making extremely weird and loud noises like the something scratching against something, so i frantically pulled the disc out but there was absolutely no sign of any scratch on the disc. I hadnt been playing that long either. Now whenever i play a game it says unplayable disc or "please insert into xbox 360 console to play". Is the disc motor shot or something and do i need to buy a whole new one or is this under warranty?

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  • Anonymous Nov 06, 2007

    i have the exact same problem. only started happening after playing halo 3

  • Anthony Dennis Nov 08, 2007

    my first 360 did the same thing,had to send it back to m-soft.

  • TJuliano Nov 08, 2007

    whenever I play a game I get "please insert into xbox 360 console to play". It started with the Halo 3 disc and now it happen with all my games. If i turn the console on and off about 15-20 times I can get lucky and the game will play.

  • cwalk21 Nov 25, 2007

    Well the same problem happened to my 360 after i had been playing halo 3. when i turn on the system it wont read games, movies, or cd's. It says unplayable disc.

  • Rberry1911 Jan 02, 2008

    My problem is when i put Obilvian or Madden 08 in my console it gets to the main screen on them and loads a bit them i hear some grinding like sound and its says disc is unreadable please wipe of disc and try again or contact xbox support! please help me.
    Email me.

  • jagfan95 Jan 05, 2008

    my 360 plays dvds and cds but not games. it just says open tray.

  • Arhorton Feb 14, 2008

    get signal that disc is unplayable

  • Eman1337 Feb 14, 2008

    i just recently got the videogame Call of duty 4. i put it in the disk drive to play it and it keeps saying unreadable disc. there is absolutely no marks on the game either. then i put my halo 3 disc in and it does the same thing. UNREADABLE DISK!!!

  • killroy Feb 17, 2008

    360 scratching my call of duty 4 disc now it will not read.

  • Anonymous Feb 26, 2008

    hey man i have the same thing wrong its the dvd&game drive! get a new drive on e bay!


  • Anonymous Mar 11, 2008

    i have the same prob when playing cod 4 it will play one full game then stops and says unplayable disk then no other game works until i turn it off for ages but does the same thing!!!!!!!!!!!!!!!

  • Gambill Mar 12, 2008

    None of my games will play on my 360. When i put them in it says "please insert disk into 360 console". It still plays DVDs though and it recognizes original X Box games and tells me to download stuff to play them because i haven't. It is no longer under warranty and i was wondering if there is a way i can do surgery myself to correct this problem.

  • Anonymous Apr 06, 2008

    when ever i put in a game dvd or cd it said open disc tray

  • FROGGY60804 Apr 09, 2008

    my x box says unplayable disc. The drive spins the disc. It dont play games,movies or music cds

  • MageWind57 Jun 12, 2008

    I have a similar problem. A loud noise- almost as if the disk is spinning on the tray- happens whenever we open or close the disk drive. Now the drive will not stay closed-- it keeps reopening.

  • tice200 Dec 14, 2008

    i have the same problem as well except i was playing mirrors edge and it said unplayable disk while i was playing and so i opened it up and the disk is fine i put it back in and now it makes a scratching sound and i tried opening it up and it wont open can i get some help with this problem?

  • Anonymous Jan 13, 2009

    When trying to play a game it sounds like it is firing up, then sounds like the drive just stops. It then goes to one of two screens. 1. to play this disc you must put it in a xbox 360. 2. open tray. However, it seems to have no problems playing DVDs or CDs, and on the odd occasion will let me play Sega Rally. When it works Microsoft comes up on the opening screen under the xbox symbol, but if it does not appear i know the game will not load! What do i do?!

  • Anonymous Feb 08, 2009

    hi people

  • wowgold May 11, 2010

    I have solved this problem from this Site Link check this out and all the best, hope its helps ...

  • MageWind57 May 11, 2010

    Chabawas,



    I think I have that problem. Look at my post. The disk sounds like it is trying to spin on the tray and now the drive won't stay shut.

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To april23

what has most likely happened is that the magnet which holds disks in place has dis-lodged and is now stuck to the roof of the dvd drive. Unfortunately the only way to resolve this would be to open up the xbox 360 and open up the dvd drive to fix.

So if you're not confident at this or in doubt in any way I'd contact Microsoft first if it's still under warranty, if not then it's a case of opening up the drive yourself I'm afraid.

Note. Does the drive attempt to spin up when you put a disk in?

Or does it just make small noises then nothing except "open tray" on screen?

Posted on Nov 09, 2007

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All you have to do is buy a new hard drive

Posted on Apr 24, 2009

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However you have to make sure what type of disc driver is it if its a samsung one and you buy a hitachi drive it wont work. Whatever disc drive you xbxo 360 originally came with you have to replace with the same exact one other wise the 360 wont read it properly. Plus if you hear your disc scratching its probably the laser inside of the disc driver. Currently that i am aware of microsoft disc drives inside of the 360 are screwy due to the fact that their laser gets too close to the disc and scracthes it so. Your probably better off on buying a new one but make sure its the same type as your original one or it wont work.

Posted on Jul 01, 2009

Get a new one

Posted on Jan 12, 2008

If it isnt the magnet issue (hitachi drive only) then the solution is the drive isnt spinning the disc, in which case open the console, open the drive top, and hand spin your disc on the spindle for about a minute or so, make sure you push the laser block to the back of the drive, and when you power it up it should spin.

Posted on Dec 01, 2007

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My 360 says "open tray" when I put a dvd or game in. What is going on? What should I do? Is it covered by warranty?

 

 

                                                                           Austin J.

Posted on Oct 22, 2007

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Yes you need to buy a whole new one and no it is not covered by warrenty

Posted on Oct 08, 2007

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