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Unable to open ANY of my purchased games

I have not had this problem before so hope you can fix it

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What games? Do you have the media?

Posted on Nov 17, 2013


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When i puit the game in it says i need to insert the game

Your Xbox 360 has a bug known as the open tray error. This means that the Xbox is unable to read your discs. You have 2 options
  1. Get a new Xbox.
  2. Open up your Xbox and attempt to repair it.
Unfortunately option 2 will void your warranty, but is much cheaper option tan purchasing a new Xbox.
Option 2
Here is a YouTube video on disassembling your Xbox 360: Note: You will not need to do any steps past the 7:30 mark
Here is a Youtube video on fixing your open tray error:
Best of luck

Jun 13, 2011 | Video Game Consoles & Games

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Unable to open the game asking for unlock code

if thats the case you need to purchase the unlocking code to the developer of that game


dont forget to rate!

Jan 24, 2011 | Computers & Internet

1 Answer

I had a problem telling me to open tray because it was unable to read disc and the drive was making grinding noises so i ordered a newcd drive for i and installed it and now it is reading games as dvds so...

I hope you kept or old drive because here's what you needed to do. First I hope your replacement drive was the same model and firmware versions as your original. This is necessary because Microsoft put a failsafe key to prevent modifications. This information can be found on top of your old drive.

After you get both drives together it's a simple fix. You need to open your old drive and take out the board. You will have to then do the same to the new drive. Next, swap the boards and put them back together. Then just put the new drive (with the old board) in your Xbox and viola! it's fixed!

The reason this works:
Your old drive's hardware was malfunctioning so that's all that needed to be replaced. So you keep the board since that has the key that you need.

For a visual explanation of this: visit

Jan 26, 2010 | Microsoft Xbox 360 Console

1 Answer

Unable to process your unlock request. Error: [-821] need a new product key


You need to contact the games manufacturer and explain what's happened, or take the game back to where you purchased it with a receipt. Unfortunately, we cannot supply serial numbers as this will be classed as piracy, and we can be prosecuted.

I hope this helps


Jul 19, 2009 | Sega Football Manager for Windows

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Lack software?

I had same problem with my PSP and after searching for weeks I was unable to fix my PSP then I found this site and purchased this I would say bible of PSP and bingo!!!!!!! got my PSP fixed! I can even open a PSP repair shop with the help of this guide. A must have for anyone with PSP!
you can get your copy here

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Console is does not sinc with remotes

Wii Remote Syncing problem is one of the common problem of Nintendo Wii. You may check out the DIY Wii Fix Guide,that explains step by step to fix the problem without any technicalknowledge. I hope this guide will solve your problem. It also givesinformation on fixing many Wii Related Problems., so its a kind of WiiProblems Reference Fix Guide.

Jan 24, 2009 | Nintendo Wii Console

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Unable to connect wii fit board to console

This is really very frustrating when you face such kind of problems. You may check out Wii Fix Guideto fix the problem yourself. This DIY guide will show step by steppictures to fix the problems yourself without any technical knowledge.

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Unable to open in full screen mode

i hope that you have installed display drivers, then go to the setting of the game check the display mode there

Nov 08, 2008 | Computers & Internet

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