Question about HP PSC 2355 All-In-One InkJet Printer

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Printing Error I recently received an error message that I didn't write down. I turned the printer off and then back on. After going through this procedure, I now get an error message indicating that I have the wrong type of ink cartridge (which I don't). I have been using the same ink cartridge for months without any issues. marc

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  • 167 Answers

Try changing the ink cartridges.

 

This may have happened due to low ink levels. Also try reinstalling the printer driver.

 

 

If the print cartridges are damaged this problem will pop up. Even static electricity in human hand could damage the print cartridges.

Posted on Oct 19, 2007

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Posted on Jan 02, 2017

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To clear the error, the procedure is as follows:
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Check all of your cartridges to ensure that all of the protective tape has been removed. If you still receive the message after the check then power down your printer and remove the power cord from the back of the printer. Remove all of the ink cartridges from the printer. Wait 2 minutes, then plug the AC cord back into the printer. Turn the printer back on. Once the printer goes through it's power on self test it will ask you to insert the print cartridges. Go ahead and do so. If the error message does not display itself then you are okay to go ahead and use the printer. However, if you still receive the error display then you will have to have the printer serviced. Unless you have the tools, experience, and a copy of the service manual for your printer, it is best to have your local HP repair center take a look at the printer. The code signifies an ink system error, but there are a number of reason that can cause the error to display.

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Dear Asker
how would i know this error is for which printer so i am assuming it's cannon.
Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error mesaages like 6502 or other types of error meaasge to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.

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When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.

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Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.

Incidentally, you may find that if the chips had previously been disabled,the low ink warnings are showing againand they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be usefull if you need some warranty work done on you printer after the chips had been disabled. Canon does warn that disabling the chips may result in the printer's warranty being voided

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Cannot print, scan or copy. Continue to receive


Hi,
Solution
  1. Remove and then reinsert the cartridge indicated in the error message.
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HP C5180 All-In-One Printer HARD RESET:
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reference: http://www.mlnarik.com/jewel/2009/05/21/how-i-fixed-my-hp-c5180-printer/

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