Question about Kenmore HE2 Plus Front Load Washer

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Error: F 01 and it wont start! I unplugged it for 2 minutes but it still reads 01. I drained the water and it still reads F 01

2 minutes before the wash was done, I stopped the load. The next time I used it the washer stated it had a problem and read F 01. I read the manual which stated to unplug the washer for 2 minutes then plug back in. I did that and it still reads F 01. I even drained the water on the bottom of the washer and unplugged it again. It still reads F 01.

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  • angela79416 May 06, 2009

    i have the same problem...any one with suggestions on how to fix the F 01 Error?????

  • Anonymous May 09, 2009

    Can't get washer door open. F1 error code. I like Kenmore products, and have purchased many. Why are the error codes not defined in the manual?

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F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

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Posted on Sep 15, 2010

  • davew273 Dec 20, 2010

    What's the expected cost of a replacement board?

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Posted on Jan 02, 2017

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Just one thought. Have you unplugged the washer for a few seconds then plugged it back in? It's possible the "brain" needs to be reset.

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Kenmore HE2 Plus washer, getting F-01 error code


My less than 2 year old HE washing machine gave me an F01 error code the other night while doing a load. I opened the bottom kick panel and found the service repair guide which gave some suggestions on how to clear / troubleshoot the error code pointing to the CCU as being the problem. None of the steps proved to be successfull really so I read a little more on-line. I located the CCU (remove top cover of washing machine and it is located on front right hand side - bunch of wires going to it). Checked all connectors for proper seating and all looked good (AC removed). Now I'm not sure which step fixed my problem but I'll describe what I did. I removed and re-seated each of the wiring connectors to the CPU and I also left the unit unplugged over-night (previous attempts of removing power for 10 minutes did nothing). The following morning all was well when I tried to do a rinse-spin cycle. I've done a couple more since then and hope to continue doing so with any luck! Certainly follow the steps in the user / service manual to attempt to clear your trouble but this may help as well. It saved me a service call and probably a $200 CCU board!

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F2 code is on, wont complete the spin cycle, try to reset with cancel and goes to 12 minutes, what is wrong with it?


F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
Keep in mind it is cold winter and the drains could be frozen or slow in the western hemisphere.
More here

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Dec 20, 2010 | Kenmore Washing Machines

1 Answer

I cleaned the pump filter after getting sud error. now i get F 21 code.


Press the pause cancel button 2 times this should clear it. If it does not and the filter and drain hose are clear you will need to replace the pump.

F21 Fault Code Repair

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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May 20, 2010 | Dishwashers

1 Answer

Whirlpool duet washergets a code 2 when it gets to spin cycle.wont rinse and spin


If the drain time exceeds eight minutes, the water valves are turned off and “F/02” is flashed. Press PAUSE/CANCEL two times to clear the display. NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F/02” error code will be displayed.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 6. If the above does not correct the problem, go to step 7. 7. Unplug washer or disconnect power. 8. Replace the pump.

Apr 24, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Code reading f 21, whirlpool, front loader, washer, duet sport


If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Mar 03, 2010 | Whirlpool Washing Machines

1 Answer

Display reads F 21


F21 is:
LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

you can find the pump here www.techray1.com click onthe guru guy on the left

Jun 15, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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