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Bush btu250dtr Recorder lost info on guide and 8 and14 day recording also normal daily recording switch off at mains, re-booted, and also gone into menu no4,help no 6 and keyed in 1397 still no response

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SOURCE: Bush BTU160DTR No Picture

Check the scart lead is fully in on the box and the tv

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SOURCE: My BTU250DTR (Bush) is just

This message signals the fact that the processor of the Bush DVR was unable to load the firmware - usually because the firmware has been corrupted during an online/over the air update, but it's also a common occurrence that the STi processor itself has failed.
Unfortunately in either cases there's nothing you can do
- if the processor has failed then the unit is dead - replacing the mainboard would cost you even more than a new unit;
- if the firmware is corrupted you will need to open the receiver and attach to the mainboard a very special connector to it and use a very specific boot loader to be able to flash a new firmware - both are available only at a dealer or repair shop. And that will be expensive.
Phone them for a estimation of the repair price, you might find out that's cheaper to pay another 70 pounds for a new one.

Posted on Oct 17, 2010

  • 286 Answers

SOURCE: My DVR receiver is recording programs that i

Hello! For these issues, here are a few simple steps:

First, for the DVR recording shows, you just need to delete those timers. They may have accidentally been set up.
1. Menu, 7-Daily Schedule
2. Timers
3. Edit list
4. Select any timers that you did not create, or want deleted. This will stop them from recording!

For the program guide:
You just need to download the program guide. Here's a couple easy ways:
First way:
1. Pull up the Guide
2. Press 999 then the right arrow button (Browse) until the guide prompts a download,

Second way:
1. Pull up a menu. Press 6 (Sys setup) -1(Installation) - 1( Point dish)
2. Highlight and select Check Switch on the upper right
3. Select test at the bottom left. (If a message comes up between steps 2 and 3, select yes. )
4. Press VIew live tv, and allow the Acquiring signal message and the guide download to go through.

I hope these steps help!!!

Becki Barned
DISH Network Customer Service

Posted on Jan 14, 2011

  • 263 Answers

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    SOURCE: It says no info on the programs I want to record and won't record them. The guide also shows no info in those areas.


    Make sure the receiver is powered off each night so it can receive updates through the satellite to the guide.

    You can force a guide download by unplugging the receiver for 10 seconds and plugging it back in. If that doesn't work, you can run a check switch test from Menu > System Setup > Installation > Point Dish > Check Switch > Test. Let it finish, then exit out of the menu and let it acquire signal and download the guide.

    If you have any other questions, or need further assistance, let me know!

    Tommy Faust
    DISH Social Media Representative

    Posted on Oct 24, 2012

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    Bush btu250dtr

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    Bush BTU250DTR digital TV recorder. Will not turn on using remote control only with power button on front and then cannot change channel or access library, guide or menu. DTR button on remote lights up...

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    Very odd problem. If the unit has a problem with software, it won't work at all. I've never seen a unit delete ALL the shows, unless someone initiated a clear and delete everything from the reset menu.

    Was the unit in guided setup? or was everything (channel guides, settings) the same and your recordings were just gone?

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