Question about Washing Machines
I have a new Kenmore top load washer model W10338681(?)that has never worked right. When it fills for wash/rinse cycles the water trickles in. And it skips the rinse cycle completely. The only time it worked correctly was last week on 11/9/13. This is the second new washer that has done the same thing.
Posted by Anonymous on
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Posted on Jan 02, 2017
You write that the water flows fine during the wash cycle; if you mean while the machine is washing, then it is the pump making the water flow.
You need to watch the water flow while filling for any cycle since it could be slow filling and not running.
Since the same valve(s) control the water intake during washing and rinsing, what you describe doesn't make sense. I suggest your remove both ends of both hoses and inspect them and the mating connectors on the machine for clogged screens.
If these are clear of any sediment, then the flow control valve is failing. This is located on the rear of the machine and the screw connections for your hoses are part of the valve body. This assembly is pretty easy to remove and replace, is a common and not very expensive failure.
If you are in the US, check to see if you have a Johnstone Supply in your area. They sell mostly wholesale to tradesmen but have never turned a private sale away and are far less expensive than dealers with pricing ranging from 30-50% of dealer price.
Posted on Oct 12, 2008
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
Sounds like cold water solenoid is not opening all the way, its easy to replace, and is found inside the wash machine where the hose connects
Posted on Apr 25, 2009
Hi, It does sound like the contacts in the water level switch are sticking. This switch is activated by presure not vaccum. You can try and bow into the hose leading to the level switch and see if it has any restriction but, it is more likely the level switch is going bad.
Do you have any problem on the initial starting of you wash cycle?
Let me know if this helps at all or I can answer any more questions.
Posted on May 11, 2009
It appears your timer/main controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 14, 2010
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