Question about Seagate Central STCG3000100 3 TB External Network Hard Drive - Black

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My Seagate Central will not power up. I removed the drive and installed it in an external USB case, but Windows will not read the file structure. Is there a software or hardware solution to recover the data stored on the drive

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 265 Answers

SOURCE: USB port broken in 1TB seagate Freeagent external hard drive

Hi there,

Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)

Heres a case you could use for your drive... Click Here

Please rate

Many thanks

Posted on Feb 20, 2009

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bschilz
  • 2049 Answers

SOURCE: Data Recovery from Seagate Desktop Expansion 500GB External Hard

This is a solution I have used in the past and it has worked. It's a Seagate Recover utility for end users.
https://services.seagate.com/diysoftware.aspx

If the data is absolutley critical and very valuable, you can send it to Seagate and they are very good at recovery as well. It gets a little pricey at $800, but I too have had to use that as well for mission critical data I could not afford to lose.

https://services.seagate.com/consumer_standard_services.aspx

Posted on Nov 06, 2009

lserni
  • 466 Answers

SOURCE: Seagate Barracuda 7200.9 SATA driver problem

If the laptop is also XP, the drive should be recognized without problems. Sometimes this may not happen if the disk is unusually partitioned (could happen if you manually dual-booted it with Linux, for example). Verify the enclosure is working properly and has enough power supplied to, and that it appears in Device Manager. If all this applies, the enclosure must be considered working and the problem might be in the partitioning or disk access.

In XP Pro, do Start > Run Command > DISKMGMT.MSC and press OK. See whether the disk appears (if it doesn't, it's the enclosure, or its drivers - or the disk was dying and is now dead, but that's not very likely), select the NTFS or FAT32 partition - ignore any others - right click and mount the unit as drive, say, G.

If it doesn't work but the partition is found, you may need a more powerful tool such as Paragon Partition Manager.

See also here:
http://support.microsoft.com/?scid=kb%3Ben-us%3B307889&x=12&y=12

Posted on Nov 25, 2009

lock123
  • 6831 Answers

SOURCE: Seagate Free Agent Desktop 500 GB USB External Hard Drive

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Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 27, 2010

lock123
  • 6831 Answers

SOURCE: Dead Seagate external hard drive

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

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Format seagate central drive


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