Question about Logitech 9311570403 Mouse

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Logitech mouse "All of a sudden, the only way I can get my mouse to work is to reconnect, then it only works for 5-10 seconds and freezes. It won't resync and stay connected." I am having the same problem. Thanks!

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Forgive me for asking but have you changed your bateries? If that doesn't work check the surface that you are using it over. It can be that the surface is too shiny. In that case you will need a mouse mat or something.

Posted on Oct 09, 2007

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Posted on Jan 02, 2017

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How do I connect my Logitech wireless mouse to my computer


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Do a Hard Reset method to clear the keyboard and mouse settings and reconnect it back to your computer:

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• Press the Connect button on the receiver for 10 seconds.
• Press the Connect button on the mouse.
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http://www.logitech.com/index.cfm/428/3295&hub=1&cl=us,en?osid=13

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On the bottom of the mouse is a little tiny button that say: connect or reconnect. Place the mouse close to the transmitter dongle (the do hicky comes out of a USB) and look for that button on the transmitter and the mouse to reconnect the signal.
(batteries are good ?)

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I manage to find the solution to this elsewhere on this website,
http://www.fixya.com/support/t1323413-keyboard_quit


"Problem solved by a representative at Logitech. press (at same time) Alt-ctrl-f12 two times, press reset on receiver, oress connect on back of keyboard then esc"

cheers Ducky1979.

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Unplug the USB (or PS/2) plug for a couple of seconds and reconnect them. That worked for me when this happened on my older Logitech keyboard.

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You should get your mouse replaced if it is under by warranty. The cause may be falling from the desk or even a sudden tap may get the battery contacts unreliable. No use with cleaning or soldering the contacts, this may happen again.

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