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Dyson dc40 brush bar not turning

Brush bar not turning when in vacuuming position,small plastic lug on top of bar not lifting up so head can tgurn,aso suction not good at all when being used even though brushes are turning

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: DC 07 BRUSH BAR DOES NOT TURN BELT OK

Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Posted on Dec 23, 2008

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  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 98 Answers

SOURCE: dc11 dyson

I have taken the brush heads off and pulled all the hair out of the small gap between the chrome shaft and the plastic gear housing. Then a small amount of 3-in-1 oil into that gap to lube the internals and just a little through the air intake on the side of the head to clean and lube the seals and it works like new. This lasts about 9 months under high use and the process takes roughly 10 minutes.

Posted on Mar 23, 2009

ukvacfan
  • 328 Answers

SOURCE: Dyson vacuum cleaner-brush bar is frozen

Hi If your Dyson has a brush protection design - i.e. roller bar on the top of the hood on the left hand side then the DYson can't be repaired by you- serviceman or professional care can replace it.
However if the Dyson doesn't have the roller bar on top of the hood, flip the machine over so that the beater brush is facing upwards, locate three/four screw heads that can be undone with a coin and remove the sole plate assembly. This should give you a clean view of the brush bar, drive belt and dirt channel. Ensure everything is clean espcially if the brush bar has lots of hair or threads tightly corded around. Then locate the drive belt and check to see if it has snapped. Grasp the beater bar gently upwards and the belt and brush can then be removed. Fit a new belt on carefully and check the tension as it will be tight.

Posted on Apr 05, 2009

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2 Answers

The floor brush on my dyson DC40. As come unscrewed om ome side I've tried screwing it back in but it won't stay in


The plastic it screws into is stripped. Fill the hole with quick set Epoxy and install the screw before it set completely..

Oct 11, 2016 | Dyson DC40 Multi-floor Vacuum DC40

Tip

Common generic problem with Dyson upright vacuum brush bar


I see lots of problems with Dyson vacuum cleaner brush bars not revolving, this is normally because the belt has broken, this is an easy and relatively cheap fix. Remove the sole plate normally held by a couple of quarter turn plastic connectors, once the sole plate has been removed the brush bar can be lifted out of it's slotted position, remove the remnants of the old belt. With the new belt manouvre it over the motor spindle first then position brush bar through belt and slot the brush back into its slots and reattach sole plate. This procedure should take no longer than ten minutes even for a total novice.

on Apr 16, 2010 | Vacuums

1 Answer

How do you replace the micro switch or the wire for the motor brush head


There is a micro switch that turns the brush roll on when you pull the handle back into the vacuuming position. Start by checking to see if you are getting power to the micro switch.

Apr 17, 2016 | Dyson DC40 Multi-floor Vacuum DC40

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My brush bar has stopped - how can it be made to rotate?


http://www.dyson.com/support/dc40/dc40-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/check-the-brushbar-video

Apr 01, 2015 | Dyson DC40 Animal Upright Vacuum -...

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Dyson dc40 animal brush is not spinning


Hi there, it's Jack at Dyson.

As with most Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions and removed any threads or hair from around the brush bar, you should be able to reset your machine:


The brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you'd like some further help from our experts after giving this a try, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). In the unlikely event that a repair or a replacement part is needed, we can also confirm if your DC40 is within the Dyson guarantee period.

Mar 02, 2015 | Dyson Dc40 Animal Lightweight Ball Upright...

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I cleaned my dyson dc 40 out and now the brush only goes around when the hoover is in a up right position


Hi John, it's Jack at Dyson.

What you've described sounds extremely unusual. As with most Dyson upright vacuums, DC40's brush bar should only rotate when the machine is turned on, and reclined into the normal vacuuming position. When you stand the machine upright, the brush bar should shut off.

I would strongly encourage you to contact us directly so we can take some further details, and help you resolve this issue. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

If a repair or replacement part is needed, we can also confirm if this is covered under your Dyson warranty. We'll look forward to speaking with you.

Feb 22, 2015 | Dyson Vacuums

1 Answer

Brand new dyson DC40 has no suction at bottom


Hi Marin, it's Jack at Dyson.

DC40 is a powerful mid-size Dyson upright vacuums, and we wouldn't expect you to have any concerns about performance on hard flooring or carpet. As long as the machine is used and maintained as described in the User guide we would not anticipate a change in performance, and we're on hand to help if Dyson owners need assistance.

It's important to note that for effective pickup, the cleaner head needs to form a close seal with the floor surface. Simply placing a hand under the cleaner head does not give an accurate idea of suction as you're not creating a seal, as you would be when you place your hand right across the end of the wand or hose. If you turn on and recline the vacuum, turn off the brush bar then lower the cleaner head onto something like a sheet of newspaper, you should see the newspaper held tightly against the soleplate by the vacuum's powerful suction.

We're keen to discuss this with you, and to help ensure your DC40 is working as well as it should be. Please email your full contact details to my colleagues at askdysonUS@dyson.com, and one of our experts will be in touch as soon as possible to provide further assistance.

Feb 14, 2015 | Dyson DC40 Animal Upright Vacuum -...

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Dc40 BRUSH BAR WILL NOT TURN - WHY


Hi there, it's Jack at Dyson.

As with many Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something - for example, a shoelace or a rug fringe - jams it. To reset your machine, please follow the steps shown in our video guide:


Checking the cleaner head for any obstructions, and removing any threads or hair from the brush bar and end caps, should resolve the issue. However if you would like further assistance from our experts after giving this a try, please give our experts a call directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 11, 2014 | Dyson Dc40 Multi Floor Lightweight Ball...

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Wand suction getting activated - Dyson DC40


Is the vaccumm on or off when you put the bin back ?on?

Apr 13, 2014 | Dyson DC40 Multi-floor Vacuum DC40

1 Answer

I cleaned the brush took the whole head apart put it back together now it wont pick up anything. plus it only works whennyou release the handle


Hi Jennifer, it's Jack at Dyson.

Like most current Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something jams it. Although I appreciate you've already checked the cleaner head for any issues, you might like to do so again following the steps shown in the Support video I've attached. You should then be able to reset the machine.

Please note, the brush bar will never rotate when the machine is standing upright, so please recline it into the normal vacuuming position before testing it. With the machine running, press the silver brush control switch twice.

You may also like to check for any blockages which could be effecting pickup performance. Just follow the steps shown in our online troubleshooting guide: http://www.dyson.com/support/dc40/dc40-multi-floor/my-machine-is-not-working/machine-not-sucking-up-well

If you're still having difficulty after you've given this a try, it would be best if you can get in touch with us directly so our experts can provide further assistance. Dyson upright and canister vacuums come with a 5-year warranty, and if a repair or replacement part is needed we'll be happy to confirm if this is covered.

You can reach the Dyson customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 27, 2014 | Dyson DC40 Multi floor Upright Vacuum...

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