- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Residential Products: We provide the following warranties on all GROHE products to the original purchaser, installed in a residential setting. This warranty is effective for all faucets sold after January 1, 1997. Mechanical Warranty: A Limited Lifetime Warranty is provided on all mechanical parts to be free from manufacturing ...
We provide the following warranties on all GROHE products to the original purchaser, installed in a residential setting. This warranty is effective for all faucets sold after January 1, 1997. Mechanical Warranty: A Limited Lifetime Warranty is provided on all mechanical parts to be free from manufacturing defects in materials ...
Limited Lifetime Warranty (U.S.A. Only). Residential Products: GROHE provides the following warranties on its products to the original purchaser, installed in a residential application. This warranty is effective for all faucets sold after January 1, 1997.
Nov 11, 2010 - My parents put in a grohe faucet 25 years ago that has been leaking for the better part of the past 15 years. I JUST noticed the name on the faucet as I was sitting at the counter last night and thought, "hey, I bet this expensive faucet has a lifetime warranty" Can anyone share their expe...
Sorry, no there isn't much you can do at a consumer level with this player, except, if you still have a manufacturer's warranty, taking advantage of it and sending the unit back for warranty repair/replacement (whichever they suggest to you). It is clearly malfunctioning, beyond user control - send it back as a warranty claim (if you still have one on this model). It won't cost you in repairs that way.
Don't put up with a defective product, send it back - get it fixed under warranty free of charge (if applicable), or the unit replaced (again, if under warranty, free).
It won't cost hundreds of dollars and shouldn't take forever to resolve this simple case. Good luck. This is something the manufacturer should worry about; not you.
Contact the manufacturer and inquire with the model number whether or not this is indeed a manufacturers defect. A defect usually indicates an immediate problem with the product. This sounds like it is most likely normal wear and tear. Most manufacturers will send replacement parts free of charge as there is often a lifetime warranty on the fixtures. You may need to purchase a replacement pump if it is not covered under warranty.
You can check the date of manufacture on the back of the monitor. If the monitor is over a year old there is no warranty repair. It's possible to get it repaired locally you'll just need to find a repair shop.
The correct chain is thru the company you bought it from as your first point of contact, but if you get no joy there there is nothing to stop you from taking it directly to the manufacurer. Just bear in mind a few points.
*Just about all warranties are return to base - so you have to take the effort and cost to get it there thus your origional point of sale (POS) is the best place to start and sometimes they will bear the cost of the return.
*You will need your proof of purchase by way of a receipt. Credit card/bank records do not constitute a proof of purchase but will help the company you bought it off provide you with a duplicate. If you payed cash and can not remember the date all bets are off - be nice to the staff that you are talking to because they are under no obligation to provide you with a duplicate (esp cash and no date).
*Some manufacturers will acknowledge batch/serial numbers in lew of proof of purchase becuse these will demonstrate that the unit was manufactured within the warranty period.
*Finaly this is not in reference to your current situation but a verry handy FYI. When you purchase an item or especialy a system you will often find that the supplier (POS) is only offering a 12 month warranty or charge you extra for a 24 month warranty. This is as we aussies say is money for jam. This is because the manufacturers often have significantly longer warranties for components they supply.
Lets look at a system:
Intel CPU - Lifetime warranty
Kingmax RAM - lifetime warranty
Seagate HDD - 5 year warranty
Mitsubishi CDRW, DVDRW, Floppy - 2 year warranty
Most Power Supplies - 2 year warranty
Admitedly most board and adaptors are 12 months but not all.
So you come in with a failed unit, they point at their receipt with the 12 month waranty notice (actualy illegal) sell you a new one (at profit) send the failed unit off for credit or replacement and put it on the floor for sale (more profit).
Final Final Note: No warranty covers any kind of physical damage, power surges, water ingres or a unit being used for a purpose other than for which it was designed and opening or modifying a unit will also void warranty.
if you get no light at all anymore you may need a replacement power supply. Ebay offers a few, I have a working one for sale right now. it is fairly easy to replace but you need to open the console.
If the warranty is expired it won't make a difference.
If you still have warrantu send it in for a replacement.