When starting wash programme, detergent washed down but then water comes flooding out of the detergent drawer! I stopped programme, mopped up and seems that water level out of detergent drawer not dropping.
Advice please as looks as though there is either a blockage into drum or maybe there is a valve stuck? - so is there an easy way to release/rectify?
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Re: Hoover Nextra washing machine - water backing up
If this is a front loader see that u use only washing powder for FRONT LOADING MACHINES. Also possible your detergent drawer is clogged with old dry detergent. Pull out the drawer and clean with tooth brush. Things shd be fine.
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The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?
Only leaks when filling
Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above
The dispenser should be removable as it is simply a drawer. You may have to press a clip at the back in order to fully remove, but it should come out. What has probably happened is that undissolved soap powder has built up over time and has clogged up the inlet and the water is now backing up and flooding out of the drawer. This is fairly common and is one reason I use liquid detergent.
Just dig out the build up as best you can and see if you can pour some hot water down the chute and this should clear it.
While you are at it, it may be worth checking your outlet as well as modern machines tend to be only cold fill and wash at a lower temperature and the powder doesn't fully dissolve at lower temperatures......as you have possibly discovered.
Once all is clear, simply refit the drawer and hopefully all will be well.
Some appliances malfunction can be displayed in hexadecimal or in binary code.
So your device is defective and shows you what's wrong. You have to count how many times flashes red light and how many times flashes green light. Red light shows the first error number and green light the second error number. For example: you forgot to close the door and you started washing machine. After some time (timeout) will generate an alarm. Four times will flash red light and once the green light which means error code " E41 " or "Open door"
" E20 " means "No drain water"
" E10 " means "No fill up water"
the dynamo dishwashing stuff has caused foaming which reached the base of the dishdrawer unit causing the flood switch to trip. This gives F1 error. Not sure how much foaming has occured.
Best to turn off power and take power cable out from socket. then empty the drawer using towels. pull out the bottom drawer and wait a day or so to let the foam disappear from the bottom of dishwasher (under the bottom drawer). Connect the power and see if F1 had gone. If not, you need more work. Post a comment based on the above suggestion and I will guide you further if required. Always use Finish dishwasher power only (recommended quantity) as the drawers are small and don't need much detergent.
Remove the detergent drawer by pulling it out and then pressing down the yellow part on the back of the drawer. Clean the drawer fully by hand in a washing up bowl using a mild detergent. Detach the yellow part from the grey part by turning it upside down and push in the clips gently. Clean the yellow part thoroughly. Put the yellow part back on - it just clicks back in place, and push your detergent drawer back in. Do an empty cotton wash at 85C (with no washing powder) to sanitise your machine.
Hi from retired Englishman in SW France,
A quick and easy way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across, the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
Methinks you could also do with a manual!
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!