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Hp7580 printhead can I clean ink nozzle?

I have the error message printhead has a problem. I tried reset of power and cleaning electrical contacts of printer head. Next step is replace printhead, but I want to try cleaning print nozzle as it looks very gummed up. Instructions warn against this but if I have to replace the printhead anyway why not try?

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  • 274 Answers

If you cane access the nozzle no problem then gentlly rub it with a toothpick soacked in alcohol to get off the pieces or a soaked qtip in alcohol and daub the nozzle

Posted on Nov 17, 2013

  • isa gar
    isa gar Nov 19, 2013

    Thank you so much, it worked perfectly! you made my day!

  • Rob Cabs
    Rob Cabs Nov 20, 2013

    your welcome!!

×

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SOURCE: The PGBK black will not print on my Pixma MP600.

I have the same issue. I've replaced the PGBK cartridge, but the old one is completely full so it's not printing from that cartridge at all. I also cleaned the print head and deep cleaned, etc. The big black cartridge function is to print normal text and the small black one works with photo printing and graphics. I select High-Resolution Paper and that gets the printer to print text using the small black cartridge but this is only a workaround. Yes, the auto head allign. won't work because the MP600 won't detect ink from the PGBK cartridge on the test print. Possibly I have a bad print head again (the 2nd one is in there now) or I have some electronic issues with the printer. Getting a new print head would be the simplest choice, assuming it's actually bad. I think they're about $50 retail, and may be worth the effort to replace it. If the PGBK starts working again ... hoo ray! If the PGBK is still not printing ... the MP600 would not be worth fixing, I'll bet. :c(

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HP Photosmart D7460 Printer support



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\'Ink System Failure\' or a \'0x ...\' Error Message Displays on the Control Panel







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If your product has a removable printhead and uses 564, 364, 178, 862, or 920 cartridges, you have come to the right troubleshooting document.



Issue
An \'Ink System Failure\' or \'0x... \' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word \'Error .\'


The steps to resolve this issue depend on the error code that displays on the product control panel with the \'Ink System Failure\' message. Look for the section below that addresses your particular issue, and then review the solutions in that section.


Click the plus sign () for more information.

Follow these steps to resolve the issue of \'Ink System Failure\' with an accompanying error code \'0xC19A0003.\'



Solution one: Reset the printer


The error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.






  1. Press the Power button ( ) to turn on the product.



  2. With the product turned on , disconnect the power cord from the rear of the product.


  3. Unplug the power cord from the wall outlet.


  4. Wait at least 15 seconds.


  5. Plug the power cord back into the wall outlet.


  6. Reconnect the power cord to the rear of the product.


  7. If the product does not turn on by itself, press the Power button ( ) to turn it on.






  • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




  • If the error message persists, continue to the next solution.




Solution two: Remove, clean, and reinstall the printhead


If the previous solutions did not resolve the problem, the printhead might be installed incorrectly, or there might be ink or debris on the printhead electrical contacts. Follow these steps to check and clean the printhead.



Step one: Remove the printhead



  1. Press the Power button ( ) to turn on the product.



  2. Open the cartridge access door.


  3. To remove each cartridge, press the tab on the front of the cartridge to release it and remove it from the slot.


    Figure 1: Remove the cartridge




    NOTE: Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.



  4. Lift the latch handle on the carriage until it stops.


    Figure 2: Lift the latch handle



  5. Lift the printhead straight up to remove it.


    Figure 3: Remove the printhead



Step two: Clean the printhead
There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead.



Figure 4: Three areas to clean


1 - Plastic ramp on the side of the ink nozzles

2 - The edge between the ink nozzles and the electrical contacts

3 - The electrical contacts



CAUTION:Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas.
Figure 5: Do not touch the electrical contacts





  1. Gather the following cleaning materials:





    • Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.






  2. Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.




  • Lightly dampen a clean, lint-free cloth.


  • Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink remains on the electrical contacts.


    Figure 6: Clean the electrical contacts



  • Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts.


    Figure 7: Clean the edge between the ink nozzles and the electrical contacts



  • Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. Wipe away from the nozzles only.


    Figure 8: Clean the ramps



  • Dry the previously cleaned areas with a clean, dry, lint-free cloth before proceeding to the next step.


  • Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.


  • Clean the electrical contacts inside the product by wiping them from top to bottom. Repeat this motion until no ink remains on the electrical contacts.


    Figure 9: Clean the electrical contacts inside the product



  • Dry the area with a clean, dry, lint-free cloth.



  • Step three: Reinstall the printhead



    1. Raise the latch handle, and then reinsert the printhead.



      Figure 10: Insert the printhead



    2. Carefully lower the latch handle before reinserting the cartridges.



      NOTE:Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly.



      Figure 11: Lower the latch handle



    3. Using the colored shaped icons for help, slide the cartridges into their appropriate slots until they snap firmly into place in the slot.







      Figure 12: Slide the cartridge into the slot



      Figure 13: Snap the cartridge into place


  • Close the cartridge access door.







    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.





    Solution three: Reset the product








    1. Press the Power button ( ) to turn on the product.



    2. With the product turned on , disconnect the power cord from the rear of the product.


    3. Unplug the power cord from the wall outlet.


    4. Wait at least 15 seconds.


    5. Plug the power cord back into the wall outlet.


    6. Reconnect the power cord to the rear of the product.


    7. If the product does not turn on by itself, press the Power button ( ) to turn it on.







    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.






    Solution four: Replace the printhead


    If the previous solutions did not resolve the issue, replace the printhead. Contact HP support to obtain a replacement printhead.



    Click Contact HP ( ) on this page for more support options.



    If HP replaces your printhead assembly under warranty, you will receive a new printhead assembly, cleaning materials, and a full set of new cartridges.


    If your printhead assembly is no longer under warranty, you can purchase a new one online.




    1. Click this link to go to the HP Parts store.



    2. Under Find your part(s) , type one of the part numbers below in the Search by part number text box.





      • If your printer uses 4 ink cartridges, type CN643A




      • If your printer uses 5 ink cartridges, type CN642A







  • Follow the online instructions to order the printhead assembly.









    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.

    May 14, 2013 | Office Equipment & Supplies

    1 Answer

    I get ink system failure Oxc19a0023 on my HP c6380 all-in-one. I have removed the cartridges and cleaned the three points on the print head. I've unplugged and plugged back in. I still get the same...


    1) connect the printer directly to wall outlet..
    2) try different wall outlet as well
    3) try with a different set of ink cartridges...
    if issue persists continue with the following ts steps.
    4) Reset the printer
    The error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.
    a) Press the Power button ( ) to turn on the product.
    b) With the product turned on , disconnect the power cord from the rear of the product.
    c) Unplug the power cord from the wall outlet.
    d) Wait at least 15 seconds.
    e) Plug the power cord back into the wall outlet.
    f) Reconnect the power cord to the rear of the product.
    g) If the product does not turn on by itself, press the Power button ( ) to turn it on.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution
    5) Remove, clean, and reinstall the printhead
    If the previous solutions did not resolve the problem, the printhead might be installed incorrectly, or there might be ink or debris on the printhead electrical contacts. Follow these steps to check and clean the printhead.
    Step one: Remove the printhead
    a) Press the Power button to turn on the product.
    b) Open the cartridge access door.
    c) To remove each cartridge, press the tab on the front of the cartridge to release it and remove it from the slot.
    NOTE: Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.
    d) Lift the latch handle on the carriage until it stops
    e) Lift the printhead straight up to remove it
    Step two: Clean the printhead
    There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead.
    CAUTION: Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas
    a) Gather the following cleaning materials:
    Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.
    Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.
    b) Lightly dampen a clean, lint-free cloth.
    c) Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink remains on the electrical contacts
    d) Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts
    e) Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. Wipe away from the nozzles only
    f) Dry the previously cleaned areas with a clean, dry, lint-free cloth before proceeding to the next step.
    g) Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.
    h) Clean the electrical contacts inside the product by wiping them from top to bottom. Repeat this motion until no ink remains on the electrical contacts.
    i) Dry the area with a clean, dry, lint-free cloth.
    Step three: Reinstall the printhead
    a) Raise the latch handle, and then reinsert the printhead
    b) Carefully lower the latch handle before reinserting the cartridges.
    NOTE: Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly
    c) Using the colored shape icons for help, slide the cartridges into their appropriate slots until they snap firmly into place in the slot.
    d) Close the cartridge access door.

    6) Reset the product
    Steps are given above
    7) Replace the printhead
    8) if it does not work Service the product...

    Hope this works...

    Mar 26, 2011 | HP Photosmart C6380 All-In-One InkJet...

    1 Answer

    HP PRINTER C6280 problem says ink system failure error 0xc18a0001


    Reset the printer:
    With the product turned on , disconnect the power cord from the rear of the product.
    Wait at least 15 seconds.
    Reconnect the power cord to the rear of the product
    Remove, clean, and reinstall the printhead
    remove ink cartridges
    Figure 22: Lift the latch handlec01481823.jpg
    Lift the printhead straight up to remove it.

    Figure 24: Three areas to cleanc01481825.gif 1 - Plastic ramp on the side of the ink nozzles
    1. Figure 29: Clean the electrical contacts inside the productc01676244.gif
    2. Dry the area with a clean, dry, lint-free cloth.
    Reinstall the Printheads and the cartridges

    Reset the product

    It should work otherwise try to replace the Printhead and instead change the entire printer its time to change it

    Feb 26, 2011 | HP C6280 All-in-One Printer

    1 Answer

    How should i clean its printer head


    There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead. Figure 4: Three areas to cleanc01481825.gif 1 - Plastic ramp on the side of the ink nozzles 2 - The edge between the ink nozzles and the electrical contacts 3 - The electrical contacts
    CAUTION: Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas. Figure 5: Do not touch the electrical contactsc01481826.jpg
    1. Gather the following cleaning materials:
      • Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.
      • Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.
    2. Lightly dampen a clean, lint-free cloth.
    3. Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink appears on the cloth.

    Feb 20, 2011 | HP Officejet Pro L7480 All-in-One...

    1 Answer

    What is an HP error Oxc19ac3ff "ink system failure" and how do I fix it?


    There are a number of problems that can cause the ink system failure.

    First check that the cartridges are correctly installed (properly seated) and have no clogged vents or tape remaining over the vent. Remove the tape and open any clogged vents with a pin. Replace any low or empty cartridges. Check if this resolves the issue.

    Next try running the printhead cleaning utility (part of the full HP software).

    Third: reset the printer. With the unit powered on, disconnect the power cord from the unit and then from the wall outlet. Wait at least 15 seconds before plugging it back in.Turn on the printer if needed.

    Fourth: clean the printhead. Remove all of the ink cartridges, then lift up the latch handle. Pull the printhead straight out of the printer. You will need a number of soft lint-free cloths and distilled or bottled water. (Coffee filters will work for the cloths.) Dampen a cloth and wipe the electrical contacts from bottom to top. Wipe until there is no residual ink on the surface. Next take another damp cloth and wipe the edge between the contacts and the nozzles. Move from right to left. Finally with more damp cloths, wipe the ramps from the nozzles down (move away from the nozzles). Do not touch the nozzles. Dry all of the cleaned surfaces.

    Take another damp cloth and clean the electrical contacts inside the printer. Move from top to bottom. Dry this surface. Reinstall the printhead, lower the latch lever and reinsert the ink cartridges. Check if the error remains.

    Try resetting the printer again by unplugging the unit.

    If the error persists, either you need a new printhead or the unit needs service. Unfortunately, if you get a replacement printhead and that doesn't solve the problem, it can't be returned.

    See: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=1153494 for pictures and details.

    I hope this helps.

    Cindy Wells

    Feb 13, 2011 | HP Photosmart C6180 All-In-One InkJet...

    1 Answer

    It's hard to believe this story is true, but I assure you it is all true. 1- In October 2009 we purchased an HP Officejet Pro 8500. Not long after installing it we got constant messages "Printer is...


    1 you said the cartridge is low.

    it happens because the ink cartridge must have been used for initializing the printer which does take a lot of ink. please purchase a new cartridge and the issue will be resolved.

    2 Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.
    NOTE: If error messages also display on the computer, clear the error messages after each of the following steps. You might have to delete pending print jobs from the print queue on the computer to clear the error messages. Solution : Clean the electrical contacts Follow these steps to clean the electrical contacts on the printhead and inside the product. CAUTION: Follow these steps carefully to avoid damaging the sensitive electrical components. Step one: Clean the contacts on the printhead Follow these steps to clean the contacts on the printhead. NOTE: The ink nozzles on the printheads might clog if you expose them to air for more than a few minutes. The ink nozzles also might clog if you do not use the product for long periods of time.
    1. Make sure that the product is turned on.
    2. Open the top cover of the product.
    3. Press and hold the OK button for five seconds. The carriage moves to the left side of the product. Release the OK button. CAUTION: Proceed only if the carriage is on the left side of the product. If it is not, the printheads will be damaged when you install them. If the carriage does not move over, try turning the product off and on again
    4. Wait until the carriage is idle and silent.
    5. Unplug the product power cord from the electrical outlet. NOTE: Do not turn the product off by pressing the Power button (c01602202.gif ). This causes the carriage to move out of reach.
    6. Lift the printhead latch. Figure 1: Lift the printhead latch c01817489.jpg
    7. Lift the handle on the printhead that the error message indicates is missing or damaged, and then pull the printhead out of its slot. Figure 2: Lift the handle to remove the printheadc02548320.gif
    8. Use a dry, soft, lint-free cloth to remove any ink from the electrical contacts on the printhead. CAUTION: Wipe only the electrical contacts. Wiping the ink nozzles, located on the underside of the printhead, can damage the printhead. Do not touch the nozzles. Doing so permanently damages the ink nozzles, and the ink stains clothing. Figure 3: Electrical contacts and ink nozzles c01817491.jpg 1 - Electrical contacts 2 - Ink nozzles
    9. Wipe the electrical contacts with the swab until no ink residue remains.
    10. Wipe the electrical contacts with a fresh cloth to dry them and remove lint.
    11. After the electrical contacts on the printhead are clean and dry, place the printhead on a sheet of paper or a paper towel. Make sure that the ink nozzles face up and do not touch the paper.
    Step two: Clean the contacts inside the product Follow these steps to clean the contacts inside the product.
    1. Use a fresh, dry, soft, lint-free cloth to clean the electrical contacts inside the product. Figure 4: Clean the electrical contacts inside the product c01817492.jpg
    2. Allow at least five minutes for the contacts to dry. Check the contacts for lint or debris, and then dry or clean the contacts again if needed.

    Dec 26, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

    1 Answer

    I have an error message on my printer HP Photosmart C6280. Message reads: Ink system has failed Error: Oxc18aO106


    There are several things you can try. First reset the printer - with the printer on, unplug the power cord from the unit. Then unplug the cord from the outlet. Wait at least 15 seconds and plug the power cord back into the outlet and then into the printer. Press the Power button if the unit doesn't come on on its own. If the message is resolved, stop.

    Next clean the print head. Remove the cartridges as you usually would. Lift the handle on the carriage and lift the printhead straight up. Clean with lint free cloths (several - coffee filters will work) and distilled or bottled water. Lightly dampen a cloth with water. Wipe the electrical contacts from bottom to top. Do not go past the edge between the contacts and the nozzles. Repeat until ink free. Use a new lightly dampened cloth and wipe the edge between the contacts and the nozzles in a right to left pattern (contacts forward). Again wipe until no ink remains. Finally wipe the ramps (new cloth again) heading away from the nozzles (downhill) until no ink remains. Take a dry cloth (or several) and dry each of these areas.

    Take another lightly dampened cloth and clean the electrical contacts inside the printer. Use a top to bottom motion until no ink remains. Then dry the area. Finally reinsert the printhead (latch up) then lower the latch. Reinstall the ink cartridges and close the cartridge door.
    For pictures see: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=3194498&docname=c01458034#N1830

    If this doesn't work, you can order a new printhead but that doesn't always work. Unfortunately, printheads are not returnable once installed. I hope this helps.

    Cindy Wells

    Jul 20, 2010 | Office Equipment & Supplies

    1 Answer

    My couple month old 309a hp photosmart premium printer keeps coming up with ink jet failure. How can that be? I checked the cartridges and they look find to me. Every so often it will let something be...


    Ink jet failure or ink system failure? I see the ink system failure often. If the cartridges are ok and properly inserted (check for clogs in the vents that can be cleared with a pin just in case), the printhead may be the problem. First remove the cartridges, lift the latch handle on the right and lift the printhead straight up to remove it. Clean the ramps on the side of the ink nozzles, the edge between the ink nozzles and the electrical contacts and the electrical contacts. Do not touch the contacts with your hands/fingers. To do the cleaning you need several lint free cloths or papers and distilled or bottled water. Dampen a cloth and wipe the electrical contacts from bottom to top; do not go past the edge between the contacts and the nozzles. Repeat until no ink remains on the contacts. Use another dampened cloth to clean the edge between the contacts and the nozzles. Wipe from right to left; repeat until there is no ink left on the edge. Finally wipe the ramps with another dampened cloth wiping "downhill" away from the ink nozzles until there is no ink left. Dry the areas with another cloth.

    Then clean the electrical contacts inside the printer with another dampened cloth going from top to bottom. Then dry the area with a dry cloth. Return the printhead to the printer and lower the latch handle. Replace the ink cartridges and close the access door.

    Reset the printer by turning it on and unplugging it from the wall outlet for at least 15 seconds before plugging it back in. Press the power button to turn on the unit if needed. (This should clear the error message.)

    If the error persists, a new printhead may be required. Try the automatic printhead cleaning utility (part of the full software) at least twice before cleaning the printhead.

    I hope this helps.

    Cindy Wells

    Jul 09, 2010 | HP Photosmart Premium C309A All-In-One...

    1 Answer

    Printer will not recognize the new cartridge installed.


    Solution
    Follow these steps in the order presented to resolve the issue.
    NOTE: If error messages also display on the computer, clear the error messages after each of the following steps. You might have to delete pending print jobs from the print queue on the computer to clear the error messages.

    Step one: Perform a power reset
    Follow these steps to reset the product. Make sure you connect the product directly to a wall outlet and not a surge protector or power strip.

    Press the Power button ( ) to turn off the product.
    NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless.
    Disconnect the power cord from the rear of the product.
    Unplug the power cord from the electrical outlet.
    Wait 30 seconds.
    Replug the power cord into the electrical outlet.
    Reconnect the power cord to the rear of the product.
    Press the Power button ( ) to turn on the product.
    If these steps resolved the issue , there is no need to continue troubleshooting.
    If the issue persists , see the next step.
    Step two: Clean the electrical contacts on the printhead and inside the product
    The ink nozzles on the printheads might clog if you expose them to air for more than a few minutes. The ink nozzles also might clog if you do not use the product for long periods of time. Follow these steps to clean the electrical contacts on the printheads.
    CAUTION: Follow these steps carefully to avoid damaging the sensitive electrical components.
    Make sure that the product is turned on.
    Open the top cover of the product.
    Press and hold the OK button for five seconds. The carriage moves to the left side of the product. Release the OK button.
    Wait until the carriage is idle and silent.
    Unplug the product power cord from the electrical outlet.
    NOTE: Do not turn the product off by pressing the Power button ( ). This causes the carriage to move out of reach.
    Lift the printhead latch.


    Lift the handle on the printhead that the error message indicates is missing or damaged, and then pull the printhead out of its slot.

    Use a dry, soft, lint-free cloth to remove any ink from the electrical contacts on the printhead.
    CAUTION: Wipe only the electrical contacts. Wiping the ink nozzles, located on the underside of the printhead, can damage the printhead.Do not touch the nozzles. Doing so permanently damages the ink nozzles, and the ink stains clothing.
    Figure 3: Electrical contacts and ink nozzles

    1 - Electrical contacts
    2 - Ink nozzles
    Wipe the electrical contacts with the swab until no ink residue remains.
    Wipe the electrical contacts with a fresh cloth to dry them and remove lint.
    After the electrical contacts on the printhead are clean and dry, place the printhead on a sheet of paper or a paper towel. Make sure that the ink nozzles face up and do not touch the paper.
    1. Use a fresh, dry, soft, lint-free cloth to clean the electrical contacts inside the product. Figure 4: Clean the electrical contacts inside the product
    2. Allow at least five minutes for the contacts to dry. Check the contacts for lint or debris, and then dry or clean the contacts again if needed.
    3. Plug the product power cord into the electrical outlet.
    4. Press the Power button ) to turn on the product. 'Printhead missing or damaged, replace the printhead' displays on the control panel.
    5. Insert the printhead into its color-coded slot. Press down firmly on the printhead to make sure the electrical contacts touch.
    6. Pull the printhead latch all the way forward, and then press down to engage the latch. If the error message indicates that both printheads are missing or damaged, repeat the steps in this procedure to clean the other printhead.
    7. Close the top cover of the product. The product restarts and then prints an alignment page.

    Apr 05, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

    1 Answer

    HP officejet Pro 7580 problems with streaking


    Clean the electrical contacts on the printhead and inside the product The ink nozzles on the printheads might clog if they are exposed to air for more than a few minutes or if the product is not used for long periods of time. Follow these steps to clean the electrical contacts on the printheads. CAUTION: Follow these steps carefully to avoid damaging the sensitive electrical components.
    1. Make sure that the product is turned on.
    2. Open the top cover of the product.
    3. Press and hold the OK button for five seconds. The carriage moves to the left side of the product and stops. Release the OK button.
    4. Wait until the carriage is idle and silent.
    5. Unplug the product power cord from the electrical outlet.
      NOTE: Do not turn the product off by pressing the Power button (c01346625.gif ). This causes the carriage to move out of reach.
    6. Lift the printhead latch. Figure 1: Lift the printhead latch c01448109.gif
    7. Lift the handle on the printhead that the error message indicates is missing or damaged, and then pull the printhead out of its slot. Figure 2: Lift the handle and remove the printhead c01448110.gif
    8. Use a dry, soft, lint-free cloth to remove any ink from the electrical contacts on the printhead.
      1. Wipe the electrical contacts with the swab until no ink residue remains, and then wipe the electrical contacts with a fresh cloth to dry them and remove lint.
      2. After the electrical contacts on the printhead are clean and dry, place the printhead on a sheet of paper or a paper towel. Make sure that the ink nozzles face up and do not touch the paper.
      3. Use a fresh, dry, soft, lint-free cloth to clean the electrical contacts inside the product. Figure 4: Clean the electrical contacts inside the product c01448112.gif
      4. Allow at least five minutes for the contacts to dry. Check the contacts for lint or debris, and then dry or clean the contacts again if needed.
      5. Plug the product power cord into the electrical outlet.
      6. Press the Power button (c01346625.gif ) to turn on the product. 'Printhead missing or damaged, replace the printhead' displays on the control panel.
      7. Insert the printhead into its color-coded slot. Press down firmly on the printhead to make sure the electrical contacts touch.
      8. Pull the printhead latch all the way forward, and then press down firmly to engage the latch.
        NOTE: You might have to press firmly to engage the latch. If the error message indicates that both printheads are missing or damaged, repeat the steps in this procedure to clean the other printhead.
      9. Close the top cover of the product. The product restarts and then prints an alignment page.
      10. Click on setup on the printer select tools and select clean printhead.
      11. inside the printer clean the metal carriage rod,rollers and that is it (clean with moist cotton swab)

    Jun 22, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

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