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First check if th phn has fallen frm ur hands or updated firmware via 3G or wifi or th sweat gets accumulated on th phn while talking causes it either freeze or touch sensation stops working so plz tell wht has actually happened nd also wht have u tried nd wht exactly shows on th screen
Significant Differences between the:
Samsung Galaxy S3 and the S3 Mini:
1. The S3 has all the bells and whistles of being more advanced in hardware and software then the S3 Mini
2. The S3 can last longer in battery life than the S3 Mini
3. The S3 has more storage space available for more apps than the S3 Mini.
4. The S3 is more complex with its many software options than the S3 Mini
The S3 Mini is for the Minimalist who doesn't want all of that, but just cares about having a basic phone with a touch screen that has the flexibility of Android.
The S3 is for the person who plans to use their phone for a multitude of things.. or the person who likes to download a lot of apps, either for gaming, as entertainment for their kids, someone who plans to take a lot of photos, and use it for work. You can do this with the S3 Mini as well, but because of its limitations in speed, on board storage, and battery life.. it won't be able to handle as much as the S3 will be able to do.
This will help to reduce the frequency of this issue occurring. I have the same problem and have not yet found a way to remove the Airplane Mode option form the action bar pull-down for the Z998 phone. It is a ZTE firmware issue, not Android.
UNDERSTAND WHAT HAPPENS: when the phone moves slightly away from your ear while talking, the proximity sensor detects that it is not close to your face and it turns the display back on as it should. The screen often comes on with the action bar pulled down and thus all the controls exposed. A moment later your phone touches your ear before the proximity sensor had caused the screen to go blank again, so whatever your ear touches, can become an actual user command, even though unintentional. Unfortunately the Airplane Mode is one of the first selectable options on the Action Bar. You might sometimes notice that Bluetooth, Sound or Mobile Data gets toggle also; at least that does not cause you the dropped call. The problem gets worse when you walk or move around or fidget a lot while talking.
THIS HELPS: manually turn the screen off (press the power button) after you answer the call. Because you deliberately power off the screen, the proximity sensor is bypassed. The job of the proximity sensor is to turn on/off the screen to save battery (the reason of course that when the phone is against your ear, you cannot possibly also look at the screen, hence the proximity sensor turns it off for you). You will soon get in the habit.
I read another entry and you have to hold down the red and green button and click your stylus into the bottom little button beside where you plug your phone in to charge.
It didn't fix my problem though which is similar to yours.
freezedMy HTC was working great!!...sudenly started to freeze and after that just turned off...I try to soft reset it....but it is still hanged how can i hard reset ?it worked at the begining(just for 2 seconds) but later the phone didnt start....and then it didnt continue the starting..sometimes after that just a clear white screen appeared. it freezed again.touch screen not working at all.