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Incorrect Billing Monthly fee was quoted as $9.99/mo, I am being billed 17.99/mo (didn't order streaming)

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1 Answer

I recently joined Netflix for a monthly fee and I have watched some movies via streaming. Can I also order DVD's by mail to view on my DVD player?


Yes, you should be able to pay a little more to buy the ability to rent DVDs from their service.

Go to your customer profile and look for billing options.


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Mar 08, 2015 | Computers & Internet

3 Answers

How do I change my billing information?


To do this you must go to "Your Account"
(With the new profiles addition you have to hover over your icon, a drop down menu will appear)
Now, Membership and Billing is the first thing on the screen, there you can click "update payment info" which is located to the far right. Also, under it is Billing Details which allows you to see when you are being charged and the amount of payments thus far.

Good luck!

Dec 27, 2014 | Netflix

1 Answer

Big fish games


You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Jul 16, 2013 | bigfishgames.com

1 Answer

I bought one month at picnik.com and they keep deducting a monthly fee from my account. I didn't buy a premium account and there is no way to contact them to stop this madness.


I would post it in their help forum in the billing section at this link and they should sort it out for you. If they don't contact your bank/credit card company and deal with it that way.
http://www.google.com/support/forum/p/picnik/thread?tid=283ce504440c5eaa&hl=en
thank you,
Lee

Jun 08, 2011 | picnik.com

1 Answer

How to receive my monthly bills through email


Telephone each company that monthly sends you paper, and ask them to switch you to "paperless" billing.

Feb 21, 2011 | Computers & Internet

1 Answer

Incorrect monthly billing


It is not Xbox Live since they don't charge that much. It could be a netflix account though, but they don't charge that much either. You will need to contact your bank for full information. They will also give advice on how to claim back any money you may entitled to.

Jan 24, 2009 | Video Game Consoles & Games

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