Denon AVR-4806 HDMI problem

If you have verified that the Denon AVR 3310CI is properly configured and connected to the speakers but are still unable to hear anything, you can try the following troubleshooting procedures:
Examine the HDMI cables: Check to see that the HDMI cables are securely connected to the HDMI output port on your source device and the HDMI input ports on the receiver's back. To see if that resolves the issue, try substituting new HDMI cables.
The microprocessor must be reset: The functions of the Denon AVR 3310CI are controlled by a microprocessor. Try powering the receiver back on while simultaneously holding down the "Power" and "Speaker A" buttons to reset the microprocessor.
Check the settings for the sound: Check that the sound settings on the receiver are set up correctly. To ensure that the settings are optimized for your particular setup, check the model's manual.
Aktualize the firmware: Check to see if the Denon AVR 3310CI's firmware can be updated. For additional information on how to update the firmware, you can visit the Denon website or get in touch with their customer support.
Use a different source to test: To determine whether the issue is with the receiver or the original source device, test it with a different source device.

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You should check your Denon manual to be sure that the receiver has been set up correctly. My 1913 has many set up options including associating a particular HDMI out connection with a particular source like CBL/SAT or DVD. The fact that you hear sound indicates the HDMI cable connecting the cable box or DVD player to the receiver is working ( at least the sound portion of the HDMI in cable.)

Next, is the HDMI connection you are using to the TV the one selected in the source listing on the TV ? The sound and video circuitry on a receiver are separated and you can hear sound but see no video if the TV isn't selecting the correct source. For example if the TV is set to HDMI1 but you are plugged into HDMI 2. If this doesn't solve your problem try this:

At this point you don't know if the problem is the receiver HDMI connections or TV HDMI connections or a bad HDMI cable. The first thing to try is a new HDMI Cable. If that doesn't solve the problem then do the following.

If the TV has more than one HDMI connection try another HDMI port. Be sure to switch the source on the TV to the new HDMI port ie. HDMI1,HDMI2 or whatever.

If this fixes the problem you are done. If not then Try the same thing with the HDMI out ports on the receiver. Try each one not forgetting to set the receiver to use the HDMI port you are testing.
each time.

Since this can get confusing I would write down what you are testing each time so you don't get lost or confused.

If none of this works then you can try hooking up another TV to the HDMI cable, if you have one. If you do this and you still have a problem it points to the receiver as being the culprit.

The most likely problem is you have misconfigured the system so that is where I started. Each test is dependent on the fact that your system is correctly configured to begin with.

Plug your ps3 and/or blu-ray directly into the TV and see what it looks like. use different HDMI cables to test them. Once you know that all works then setup your avr-x2000. Does the Denon menus look fuzzy?

Denon requires that you assign video to specific ports. HDMI, RCA or any other- you have to select which type and which port and you will get video.

Sounds like a problem with the digital board. Expensive fix - hope it's still under warranty.

You need to tell the PS3 to use the HDMI cable output. To test have you tried connecting the PS3 directly to the TV. Once you have that working then add in the AVR.

I understand, it's something I've misunderstood on my denon avr-790 as well when connected to a samsung 8000 series led tv.
The answer isn't in the receiver's settings (you can be on whatever source you want on the receiver end when toggling the menu). You need to toggle through the tv's sources to find the menu (usually found on hdmi 1). I've spent towards an hour recently troubleshooting only to find that it was the tv's source that wasn't set properly and I was trying to change the receiver's settings instead of the tv's source.
Hope that helps!

is it plugged into the sub-in or sub-out. if all else fails just plugg your sub into the audio out somewhere on the bk and youll be fine.

You say your connected from the DVD to the Denon with an HDMI cord and the Denon to the TV with an HDMI cord and you get no DVD video? can you get the Denon setup menu? if so change the res. output on the DVD to 480p, 720p or 1080i but not 1080p