Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Free Agent Unplugged to add a wireless router. When I plugged it back in there was no power. Tried to plug it in to several other outlets,nothing. I just bought this a few months ago and have all of my pictures on this drive. What do I do?

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  • Anonymous Feb 08, 2008

    Where csn I get a Product Guide? There was nothinig in the box to tell

    me how to set it up or how to use it.



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Hard drives, ok your router connects via a usb yes? and by the sounds of things you unplugged the HDD and pluged in the router. ok, there could be a driver error, as your HDD and router may be refering to the same port as each other. try, restarting the computer in SAFE MODE and plugging the HDD back in, before windows starts up! now click... start > control panel > admin. settings > computer managment and click DISK MANAGMENT. descriptions of your HDD(s) internal and external and cd/dvd/br optical devices should be listed. now if the HDD (free agent) is their, right click it and click, explore. if it does nothing or comes out with and error message look to see if it had a letter assigned to it... eg: (c:) (d:) (e:) and so on. if it doesnt, then right click again and change drive letter and paths, then click add and select a letter. once this is done the HDD will have that letter assagned to it. now right click and select explore again it may error again but give it a sec and then try again, the Device WILL open (as long as the HDD hardware is ok) but if the driver is dead, which i suspect is the case, then a window (your HDD) will come up but suddenly dissapear! to get back to it just click the back button.. if your is acting the way i have described then your driver is corrupted by another or some software incedent. so go back into computer managment and click device manager and search around for the mass storage driver either in the driver area or the USB area. ((me)only own WD and samsungs) now right click te driver and look through the tabs to see if their are any corruptions or errors. fix this by selecting a different 'instance' for the device. if all fails delete the EXTERNAL HDD driver and restart the computer. other than this the HDD may be the one to blame, but i seriously dout it! good luck .

Posted on Oct 09, 2007


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I hate to state the obvious but have you tried unplugging the power and replugging it back in? If that doesnt work, you might need to reflash your firmware by downloading the lastest firmware from Linksys and doing the necessary. Alternatively, here are a few other solutions to the apprent problems you're facing, including:

  1. Unplug power and wait 30 sec before plugging it back in WITH all cables attached.
  2. Trying to conenct directly to the router via the "blue" cable provided by linksys to a computer's or notebook's etehrnet port. If IP address is defualt, you should be able to log into and see settings and configurations page.
  3. If that fails, since you mentioned that the power led light were still on even AFTER you pulled out the cables from the relative sockets, it seems to me like it might be a hardware fault in the router itself. This defiinitly calls for either servicing or a 1 to 1 exchange.
Hope this helps. Please do get back to me if the above steps do not work. Also, please dont forget to rate this solution if you found it helped you in any way. Thanks.

- Technomancer

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