Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Free Agent Unplugged to add a wireless router. When I plugged it back in there was no power. Tried to plug it in to several other outlets,nothing. I just bought this a few months ago and have all of my pictures on this drive. What do I do?

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Re: Free Agent

Hard drives, ok your router connects via a usb yes? and by the sounds of things you unplugged the HDD and pluged in the router. ok, there could be a driver error, as your HDD and router may be refering to the same port as each other. try, restarting the computer in SAFE MODE and plugging the HDD back in, before windows starts up! now click... start > control panel > admin. settings > computer managment and click DISK MANAGMENT. descriptions of your HDD(s) internal and external and cd/dvd/br optical devices should be listed. now if the HDD (free agent) is their, right click it and click, explore. if it does nothing or comes out with and error message look to see if it had a letter assigned to it... eg: (c:) (d:) (e:) and so on. if it doesnt, then right click again and change drive letter and paths, then click add and select a letter. once this is done the HDD will have that letter assagned to it. now right click and select explore again it may error again but give it a sec and then try again, the Device WILL open (as long as the HDD hardware is ok) but if the driver is dead, which i suspect is the case, then a window (your HDD) will come up but suddenly dissapear! to get back to it just click the back button.. if your is acting the way i have described then your driver is corrupted by another or some software incedent. so go back into computer managment and click device manager and search around for the mass storage driver either in the driver area or the USB area. ((me)only own WD and samsungs) now right click te driver and look through the tabs to see if their are any corruptions or errors. fix this by selecting a different 'instance' for the device. if all fails delete the EXTERNAL HDD driver and restart the computer. other than this the HDD may be the one to blame, but i seriously dout it! good luck .

Posted on Oct 09, 2007

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hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

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just reading this forum I think I have bought a total POS. Damn! wich i would have read this first. This boat anchor has all of my backup on it, is only a month old and is now junk. What is this the 3rd world's way of collecting all of our data when we return them?

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