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Nespresso citiz: no water when the handle is closed

Everything seems fine if the handle is opened. If I put the handle down as soon as there is some pressure on the cylinder blocking the coffee cam, water stops. I've also tried leaving the handle opened and pushing a little with the finger: water stops. I've disassembled the machine but everything seems fine (hot water arrives to the brewer, the brewer has been cleaned, descaling leaving the handle open has been done)

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Posted on Jan 02, 2017

EsWorld
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SOURCE: Saeco Incanto - No water through the coffee brewer

Check the line where the water goes to the brew unit(be careful), disconnect and try to brew coffee, if water exits then the blockage is elsewhere, check the line where it goes into the white plastic valve behind brew unit, if water flows then check the brew unit make sure it is not blocked at the screen.

Posted on Jun 09, 2009

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SOURCE: no power up test when turned on after cleaning of

hey just manually pull down brew group internals till neutral reached push waste flap in to lock position seen on rear tab and leave brew group unit and water tray / waste bucket out, place a small magent / metal on bottom rear left of inside panel ( check waste unit for small metal tab and align magnet on rear where this sits, at the same time then place small magnet where door tab hits plastic sensor in machine roof then power off and on machine resets to neutral remove magnets insert brew group and waste trays and u should be done. WARNING !! DO NOT ATTEMPT WITH BREW GROUP IN PLACE KEEP RESETTING MACHINE IF YOU FAIL AS IT SETS A FAULT AND WILL ENDLESSLY SPIN DRIVE

Posted on Feb 19, 2010

  • 1 Answer

SOURCE: Flashing red light. Nespresso Citiz & milk coffee machine.

problem is overheating at a single point in the bottom of the milk container. Try cleaning the milk residue after each time you use it and the flashing red light disappears. This is a design fault. Nespresso are happy to keep marketing the Citiz but there is no fix - so the Nespresso "mess free" coffee machine is a bunch of flannel - good coffee all the same!

Posted on Sep 05, 2010

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1 Answer

Can't remove water tank krups nespresso citiz


Open led and pul tank out if not try doing descale it may have got stuck from solts

Jan 03, 2014 | Nespresso Citiz D110

1 Answer

CitiZ swap outside casing


I've stripped the casing from this model and it isn't difficult, though you do have to be careful. You should check out the Service Manual for the machine to first to decide if you're up to the job. The service manual is readily available online, just Google, 'Nespresso Citiz Service Manual' and you should get it in PDF format. The manual explains the process for dismantling and re-assempling. It also conatins wiring diagrams for all versions. It looks like the casing is the same, regardless of country. When I stripped mine, I didn't have the specialist Nespresso tools for the job, but carefully inprovised using small pliers instead of the special oval screw driver. BEWARE...any remaining warranty will be invalid if you carry out any work on the units!

Jul 23, 2013 | Nespresso Citiz C110

2 Answers

Nespresso citiz won['t exit descaling mode


I had the same issue, and took it to the repair shop, where the guy did the same thing, just pressed both cup buttons for 3 seconds. It worked. He said the Lungo button had to be pressed a little harder, as it had some connection problem, and thats why it didnt work for me. If you have the same problem, the machine will start buzzing for about half a sec if you press the lungo button while in descaling mode.

Nov 29, 2012 | Nespresso Citiz C110

1 Answer

When i put in the nespresso cup in the Citiz and close it nothing happens. Ussually it should make holes in the cup so the coffee can come out. But there are no holes when i open it again. So i can not...


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Jun 08, 2011 | Krups Coffee Makers & Espresso Machines

2 Answers

No coffee comes out, only water despite capsule inserted. Capsule doesn't pierce at the front.


Hi Sandrine, i have the same problem with my Citiz paris limited edition. Did you find a solution to that?

May 28, 2011 | Nespresso Citiz D110

1 Answer

My Nespresso citiz lungo button will only give expresso amount of water


Ok, what you have done is programmed your machine. If you hold down the button for 3 secs you get 3 secs of coffee, so turn on your machine wait for it to warm up then without using a capsule press and hold the button until you get 110mls for a lungo and this will be stored in the memory. If this doesn't work there is a on/off switch on the right handside turn it on with your finger down on the lungo button for 5 secs and then release the button and this will take it back to factory settings.

Jan 13, 2011 | Nespresso Citiz D110

1 Answer

Nespresso clitz's light is keep blinking. I pressed both button but not working, I turned it on and off and make sure wate container is placed correctly.


It sounds like you've put it into descaling mode. Hold down the "large" button for a second or two and water should start coming through. Press the large button again to stop it. Lift the capsule eject handle and put it back down. Then hold down both buttons for about 3 seconds to exit descaling mode.

Dec 10, 2010 | Nespresso Citiz D110

1 Answer

We have a Nespresso Citiz C110 which today decided to start having problems. It starts its cycle perfectly but as it is filling the cup the water goes cold and after a few seconds switches the pump off...


Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Jun 21, 2010 | Nespresso Citiz C110

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