The steam hose at the base of the iron is kincked and does nor allow frww flow of steam. I would like to open the iron and fix this by cutting off the damaged piece of hose. unfortunately the nuts/screws at the base of the iron are of a peculiar shape and I do not know what tool to use to open the plate. any advice?
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Normally when water is put inside steam irons, it get stored in tank then if thermostat knob is set for steam then water moves to bottom heated portion of iron. Water converts to steam as base plate is hot, heated steam comes out through perforated holes. If holes are blocked due to scale formation steam flow is blocked. The descaling has to be done as per instructions given on descaling wax manufacturer. sometimes if water does not enter through a rubber washer that is water tank to heated bottom portion then also steam will not get generated hence no steam. Please check above points and identify the problem.
Check the hose for something clogging it. It will be past the flattened area (by that I mean further from the steam cleaner). It sounds like something got stuck in the hose, and as the steam cleaner kept sucking on the hose, it caused the hose to flatten.
You probably have a mineral buildup in the iron which is blocking the water flow. Try putting a cup of white vinegar in it and run it through over the sink on the high steam setting and then the self clean setting. After you run the vinegar through, run two cups of plain water through to get the remnants of the vinegar out.
Someone else had this fix and it worked for me: (yay!)
*Remove water tank and collapse the hanger bar.
*Remove two screws at base of hose and work the hose off. It will come out.
*Unplug unit and hold over your kitchen sink with the hose inlet pointing into the sink.
* use your kitchen sink sprayer to forcefully spray water into this hole and it will come back out again releasing the gunk that has been stopping up the unit.
* for good measure, I also used the sink sprayer to flush out the hose.
Put everything back together. And make sure it is dry before you plug it in.
VOILA!!! WORKS GOOD AS NEW. HAPPINESS!
Power Cord is bad and power cuts on and off not allowing the proper heat. When power cuts off you lose heat and the iron fills up with water and not steam then when power returns you have to much steam.
it is probably a "tamper-proof' Torx head screw and you will need to get a set of tamper-proof Torx bits. Be certain the tamper-proof Torx bit will fit into a bit holder shaft ssmall enough in diameter to fit into any recessed holes that the screws are currently in.