Question about Scanners

1 Answer

Scanner my computer wont recognise my scanner ive installed it but it keeps coming up turn on scanner and ensure leads are connected properly which they are

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 38 Answers
Re: scanner

Usually this is a problem with old (parrallel port ) H.P Scanners. Shut down your PC, remoce power of the scanner, remove the data cable of the scanner both at PC as well as at scanner end. Reboot the PC. reconnect the data cable and then the power cable ofthe scanner. Try using it. If you have win98, it should work now. If Win XP_P, reboot your PC, it should work. If the problem persists, try re-installing the drivers.

Posted on Oct 08, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Scanner to computer

Likely possible solutions
Install the driver of the scanner, If you have the setup or try and get it online
Also make sure that the scanner is connected the the computer properly by ensuring that there is a tight connection

Jun 14, 2012 | Ricoh Scanners

1 Answer

My packard bell laptop will not recognise my visioneer 4800 scanner, although it has done previously

If this is a USB connection, and you have checked that the drivers are installed, scanners are weird in that they require you to ensure it is plugged into the same USB port as it was installed on

May 10, 2011 | Visioneer 4800 Flatbed Scanner

1 Answer

Can not install canon dr=5020 scanner/ installed scsi card then went to canon's site and downlaoded drivers for windows xp-computer asks to add hardward but does not find an "inf" file in the 6...

First ensure that the SCSI card is installed properly. Download DR 5020 drivers from and install them. Use CapturePerfect ver 2 or 3 to scan documents. With SCSI based scanners/devices, one should power-on SCSI device first before starting the Computer.
S. Mohan, Chennai, India

Feb 17, 2011 | Canon DR-5020 Path-Through Scanner

1 Answer

Trying to instal fujitsu fi 5120c scanner on new computer wont work

did you use the software for it? if still it doesn't work, it could be the usb wire problem or the computer's usb port that doesn't recognise the scanner.

Jun 11, 2010 | Fujitsu fi-5120C

1 Answer

Computer unable to detect scanner connection

Sometimes it is best to click start, then control Panel, and then Hardware. It will give you a choice of clicking cancel and inserting the manufactuer's disk at this point or allowing it to scan your computer to find any recent hardward hooked up. I assume this is a USB cable that goes from your scanner to a USB plug on your computer. If you have the installation disk, allow it to go through the procedure. Note: If it is USB and you plug it in, Windows should find it and ask if you want to install it. It will ask if you have the installation disk, or if you want to choose it from a designated location, or a list of hardware devices Windows has. Using the installation disk of course is the best way to go. If not let Windows show you the list. Try these. If it still doesn't work, there is another way.


May 17, 2009 | Canon CanoScan FB620P Flatbed Scanner

1 Answer

No scanner detected on N640P ex scanner

I was recently faced with this same problem, with non detection of the scanner N640P ex flatbed. It has a card for the parallel port connection and was installed by a computer repairer to save me time. He said it worked, but when I got it home, it failed, even with the new driver added.
Here is what I did.
Check the ports in which are used for the scanner, mine was found to be LPT2, I changed that to LPT1.
(Be prepared to reverse these 2 if necessary).
I did a reboot and turned on the scanner and it showed it was there but refused to bring up the Toolbox to scan anything.
Next step, go the Microsoft and pick up this "Restore parVdm" this belongs in Windows System 32 and aids in the recognition of not only your scanner but other vital peripherals.
Its a microsoft fail when the parVdm does not recognise something.
I installed that as it comes down in .rar file, and rebooted, and all is working exceptionally well.
Will this work with any other OS? I have no idea. This worked for me on XP SP3 but parVdm also exists in Windows 7, 8 and Vista.

ParVdm Windows XP Service batcmd com

Aug 08, 2008 | Canon CanoScan N640P Flatbed Scanner

1 Answer

Computer does not recognise scanner

look on your cd (do a windows search function) for files named "...something.MSI". Right click on this file and select either the "INSTALL" or the "RUN" utility. this should force the driver install.

Aug 17, 2007 | Nikon Super Coolscan 5000 ED Film Scanner

Not finding what you are looking for?
Scanners Logo

Related Topics:

730 people viewed this question

Ask a Question

Usually answered in minutes!

Top Scanners Experts

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Cindy Wells

Level 3 Expert

4720 Answers


Level 3 Expert

2598 Answers

Are you a Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides