Question about Brother DCP-110C All-In-One InkJet Printer

2 Answers

Paper Jam showing but no paper in machine

Had paper jam and cleared paper but unfortunately ripped the paper when releasing from printer. I manually fed a piece of paper through and it seemed to be fine but the machine wont print and is still showing the "paper jam". Is there something more seriously wrong now, can it be fixed or would it be advisable to buy a new one. Dont want to have to buy another one if its a simple problem. Hope you can help me with this Kind regards

Posted by on

  • 3 more comments 
  • Alicat Oct 07, 2007

    I have tried that but when I press the mono start blue button nothing happens. I still get the "paper jam" message on exit but it seems it wont let me do anything else.

  • Alicat Oct 07, 2007

    ok did it again and got "Machine Error 31" but dont know what to do now?

  • Alicat Oct 07, 2007

    tried it again and got "Machine Error 36". First time I got "Machine Error 31"

  • Alicat Oct 07, 2007

    FIXED IT !!!! found a small piece of paper stuck inside.......thanks so much

  • dinietto Nov 04, 2007

    mine is machine error 50.
    what should i do?



2 Answers

Posted on Dec 15, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers

ALicat, please press menu then the blue start mono button. After that 4x the arrow-up(+)button. What error code does the machine display?

Posted on Oct 07, 2007

  • 1 more comment 
  • Mix-it-up
    Mix-it-up Oct 07, 2007

    Did you directly press the arrow-up-button fourtimes after pressing menu and (blue) start mono? The machine should change to the maintenance menu and display an error code of two digits.

  • Mix-it-up
    Mix-it-up Oct 07, 2007

    OK, Alicat,

    get two screwdrivers: one for the cross screws and one for the small covers which hides the flatcabel of the scanner and the cover which hides cable of panel.

    Read the whole instruction first!!!

    Unplug power cable! (Keep power plug near you, though you need it during the fix!)

    Take the carts out of machine.

    See link how to open the printer:

    When you have opened the cover and loosen the scanner from machine, see into the printer inside. Is the encoder strip (plastic foil running paralell to the printhead belt) stained with ink? If yes, you need a new one. If not: Put scanner at a 180 degree at the left side real close to printer and hold it with the left hand (looks like a "L" where "I" is the scanner and "-" is the printer). Reconnect all the cable and the flatcable. With left hand push down the two plastics contacts which are on the other side of the display (showing inwards to the printer) and signals that the printerscannercover is open. Insert the carts again.

    Reconnect machine to power. You can now see how the printhead should move to the left side. Watch the traveling very carefully. There might be an obstacle which wont let the head travel to absolut left side. See picture: Notice the two arrows: those are some well known places where the printhead stucks and machine gives the error codes 3*. In case head sticks at a position within the traveling path imidiatly unplug machine from power! Now the printhead can be pushed by hand. Push it from left to right and notice where it may stick. After you have solved the prob, plug machine again to power (Keepe thumb on the plastic contact at scanner side :-)) The head should travel without probs and should do some kind of cleaning. If it is ok reassemble the machine.

  • Mix-it-up
    Mix-it-up Oct 07, 2007

    Here is the pic:



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

ESP Office 2150 all-in-one

Shows paper jam. no paper in machine

Apr 11, 2016 | Kodak Office Equipment & Supplies

1 Answer

Remove paper jam

you MUST get the tiny paper out of the machine. It will make more jams for sure. If you do not have a manual or someone handy try looking up your printer model on the web for jam clearing advice at the location where the paper ripped. Usually there are numbers. Sorry!

Feb 20, 2015 | Office Equipment & Supplies

2 Answers

Paper jam on screen will not reset

To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

1 Answer

Machine diplays "paper jammed" with no paper in

This the method to clear paper jam, follow these steps:-
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the ink cartridge. 5 If necessary, remove the ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Replace the ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Good Luck

Dec 18, 2010 | Sharp UX-B20 Plain Paper Inkjet Fax

1 Answer

The paper seems to have got jammed up and after I did try to get it out it still seems to say paper jam

Often times after forcing a piece of jammed paper to come out, it can begin to tear and rip. It's possible that a small fragment of paper is still inside the printer, and most likely blocking a jam sensor along the paper path. My recommendation is to take a piece of heavier card stock paper and manually feed it through the machine, attempting to clear out any debris that may have become lodged inside the paper path.


Oct 30, 2010 | Brother Office Equipment & Supplies

3 Answers

HP j5780 printer sends "paper jam" message AFTER it prints one page. there is no apparent jam in all the places I have looked. I am in need of a repair manual (not an owners manual).

If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

May 12, 2010 | Office Equipment & Supplies

2 Answers

I am printing several pages and there is a jam. I

It will re-print it after you clear the jam. Just pull it out pulling slowly and evenly and it will come out.Also you can see directions on Steven 818-888-0006

Mar 06, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Paper jam

if you cleared the paper jam an your printer still shows this paper jam, you may try this:
1. after you clear the paper jam, turn off an on the printer.
2. if above advice is not working you may try to look more carefully (with a flashlight maybe) if a small piece of paper is not blocking the paper jam sensor.
3. unfortunately this is a job for a qualify serviceman.
4. in less then 2-3 % of cases is a defective sensor, and must be replace by a serviceman.

Sep 23, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Paper Jam HP Color LaserJet 2840

Pull out the drum cartridge by it's green handle then
look for your paper at the timing roll section-there is a plate you can lift or release to access jams.

other than that the fuser unit on the rear of the mfc can be pulled out by moving two levers.

Jun 16, 2008 | Office Equipment & Supplies

6 Answers

OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.

I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.

Dec 03, 2006 | OKI C5100n Laser Printer

Not finding what you are looking for?
Brother DCP-110C All-In-One InkJet Printer Logo

521 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

481 Answers


Level 2 Expert

270 Answers


Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides