Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

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Help I keep getting the message symantec service framework has encountered a problem and needs to close

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Re: Help - Symantec Norton AntiVirus 2004 - (Open Box) for PC Internet & Communication Software

Reinstall it again

Posted on Oct 10, 2007

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My computer say that symantec framework has stopped working and the disk drawer keeps opening and closing. help please

Need to reinstall Norton program manually
1. remove the Norton program with Norton removal tool (
2. clear temp and prefetch ( to clear temp type %temp% in run and to clear prefetch type prefetch in run and delete all files)
3. restart the system
4. clear all the Norton files from registry
5. clear Norton or symantec folder from application data
6. install Norton program

If you get the same issue after we reinstall manually you need to create one administrator account and install Norton program

Feb 07, 2010 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

MS Internet explorer keeps crashing

get the latest updates from microsoft.

Mar 26, 2009 | Internet & Communication Software

1 Answer

I have norton 1993 and I have an error virus definition. I have ran live update but it did not fix it. How do I fix my problem?


Did you encounter an error message when you ran the norton update? is this a licensed norton antivirus software which you bought from norton ?

Keep me posted.


Nov 18, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

3 Answers

Symantec service framework not working

Hi ya .. I was also getting the same thing and followed that symantec recommended remove and reinstall, only to later find that thier is a hotfix and I found it on a blog. check it out

Sep 10, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Winfax pro MS error

Can you provide more details on the error message? "MS Error Message" really isn't too specific.

Apr 15, 2008 | Symantec WinFax Pro 10.0 for PC

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Symantec framework has encountered the problem

hey guys , have yall tried uninstalling and reinstalling?

for uninstalling, use the norton removal tool to securely rid your computer of everything of norton. here is the link for the removal tool.

after using the removal tool,

manually dlete excess temp files

start>run>%temp%> dlete everything here
start>run>temp> dlete evrything here
start>run>prefetch>dlete all

restart computer... then you can now install you norton.

post back what happens...

Nov 24, 2007 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Symantec won;t complete the scan

unistall Norton and reinstall it or try another Virus protection...I prefer either System suite 7 or avast.

Nov 17, 2007 | Microsoft Office Outlook 2003 for PC

1 Answer

How to create "Message Stores" in Winfax Pro 10

To create the message store folder: 1. Close WinFax and the WinFax Controller. 2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows. 3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder. 4. Click File. 5. Point to New, and then click Folder. 6. Give the new folder a name (My Faxes, for example) and press Enter. 7. Close Windows Explorer.

Jul 31, 2007 | Symantec WinFax Pro for PC

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