Question about Compaq Presario 5000 PC Desktop

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Compaq computer freezes or hangs

One of my pcs is compaq presario 3700 series. it came with 3 cds for restoration. after using them my pc restored very well two three times. now also it restored. but it started a problem. at task bar it shows that " FOUND NEW HARDWARE. GENERIC SOFT 56 K". imeediately after that pc stops. ctrl+alt+del also will not work. i have to switch off and on to start pc. it came with XP home edition. i tried by disconnecting tata indicom wireless phone network. i thoght it is problem of modem. pc worked normally and i have installed office xp. after 20-30 minutes working again the same problem started. the pc is not having antivirus software. i planned to install the same by downloading but pc is hanging. plese advise me solution. murthy

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Re: compaq computer freezes or hangs

Please have a look at your device manager to see if everything is OK with your modem. To do so, please find the "My computer" icon and RIGHT click on it, choose properties from the menu and then select the hardware tab. Then click the device manager button. If you see a yellow sign next to the modems then there must be something wrong with your modem. Uninstall it and install the driver again, either from your CDs or by downloading the driver from the modem manufacturer's website.

Posted on Oct 07, 2007

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I need to restore my computer to factory settings

It would be better if you share the OS installed on your PC. If you have any version of Windows then there is an inbuilt setting for restoring system. You just need to search it. If you have a Mac OS then use the "Restore from the Time Machine" utility provided by Apple. Or you can use any third party software like Faronics Deep Freeze to restore your computer.

Aug 30, 2013 | Compaq Presario 5000 PC Desktop

1 Answer

How to find factory settings partition

While many problems can be solved by less drastic measures, Compaq owners sometimes need to restore their computers back to factory new condition.

If the operating system becomes corrupt, or if the computer is struck with a persistent virus, restoring the PC to its original factory default settings is often the best way to deal with the problem.

While older Compaqs relied on restore CDs to restore factory settings, newer machines come with a recovery partition built into the unit.

Shut down the Compaq computer and wait for it to power off.

Press the "Power" button to restart it.

Press the "F11" key as soon as you see a black screen.

This will boot the Compaq into the recovery partition.

Follow the on-screen instructions to back up any user files before the recovery process begins.

Click "Next" to start the recovery manager and follow the on-screen instructions.

Hope this helps.

Nov 29, 2012 | Compaq Presario SR1120NX 2.66GHZ Tower w/...

1 Answer

Is an emachine boot disk W2828 compatible with compaq presario desk topS4000v series?


When Windows is put on a computer it assigns hash values to certain major hardware components;

1) Processor
2) Motherboard chipset
3) BIOS program, version, and date
4) Harddrive
5) Graphics chipset

Instead, I would like to post that you can get the Restoration Disk, for your Compaq.

THE disk.

On the back of the desktop is the Serial Number in a white Service Tag. S/N = Serial Number
Only give this to an authorized HP representative.
(HP bought out Compaq)

In the US the disk is free.
The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 1-800-474-6836
24 hours a day, 7 days a week.
Write the Serial Number down to give to the nice representative.

Outside the US,

After you install the Restoration Disk in the computer, and when asked, choose Repair. (Non-Destructive Installation)

For additional questions please post in a Comment.


Sep 11, 2012 | HP Compaq Presario S4000V (P8655P#ABA) PC...

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Winnt_root>\System32\Hal.dll missing or corrupt:

if you have a windows cd you can do a system restore from it or at the boot screen some computers have a system recovery so you can use system restore without a disk, if you can use system restore, restore your computer to a earlier time and that should solve your problem

Jun 04, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

Freezes after it loads

I would use the System Restore function and revert back to before you installed it. You should use Firefox if you're not already instead of IE 8. It's still in BETA anyways.

You can do the system Restore in Safe Mode. Press F8 every few seconds when you start the computer.

Feb 20, 2009 | Compaq Presario 5000 PC Desktop

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Clean and restore my computer

Your compaq should have come with a factory CD that will allow you to restore the system.

Insert the cd and restart the computer. It should boot from the cd and ask you if you would to repair the installation (or something similar).

Without the HP CD you can pretty much hang it up with a copy of Windows.

Jan 23, 2009 | Compaq Presario 5000 PC Desktop

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How do i Restore my Compaq Presario 1200 laptop to orginial store bought state?

You can restore your Laptop to Factory Setting by Tapping F11 at the startup which should bring the Recovery Screen. Follow the instructions to complete the Restore. If F11 does not work, you need to get Recovery CDs from HP.

Jun 07, 2008 | Compaq PC Desktops

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Hangs up : Variable

i would maybe look at any devices you have connected as the hanging may well be a corrupt driver or faulty hardware, but as always a process of illimination is required. i would suspect either a processor overheating or motherboard problem, as you have changed the ram and you mention that under load it happens frequently.

Jun 12, 2007 | Compaq Presario 5000 PC Desktop

2 Answers

The quick restore dosen`t work

What operating system you are using before installing windows xp. If it is windows 98, Your restore cd will restore windows 98. if you want to restore to factory settings pls boot from the restore cd and format the harddisk. Becareful, this will erase your entire data on the harddisk which cannot be recover. If you are using licenced (not pirated) windows xp boot from it and reinstall windows xp so that you can run the os smoothly. But in either case becarefull when you are formating, it will destroy entire data and you may endup in soup. feel free to revert back for further quiries

Sep 29, 2006 | Compaq Presario 5000 PC Desktop

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