This laptop is only 8 days old and I'm gettin ready to leave the country for a year so this is concerning me. The device manager is telling me that the dvd rom is working properly but it obviously isn't. Please any help is greatly appreciated. [email protected]
Hi, Only two things you can try: 1. Use a CD cleaner. Hopefully it's just a speck of dust covering the lens making it unable to read discs; 2. If that doesn't work, your best bet perhaps is to return the unit. Trying to open the DVD unit of the laptop will void any warranty you may have. Hope this be of some help/idea. post back how things turned up or should you need further information. Good luck and kind regards.
HP dvd1040i 20x Super Multiformat DVD Writer
Price: $69.99
Internal drive (double layer)
Write speed: 8x double layer, 20x DVD±R, 48x CD-R
Rewrite speed: 8x DVD+RW, 6x DVD+RW, 32x CD-RW
Read speed: 16x DVD-ROM; 48x CD-ROM
Lightscribe disc-labeling technology
one-year limited warranty....
HP dvd1040e 20x Super Multi DVD Writer
External drive (double layer)
Lightscribe disc-labeling technology
one-year limited warranty....
Price: 109.99
These are the best DVD writers....
Lightscribe technology is where you can burn your pictures on the disc as a label..... This is Hp's latest technology
62 views
Usually answered in minutes!
×