Question about Acer Aspire 5100 Notebook

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DVD Rom isn't reading discs

This laptop is only 8 days old and I'm gettin ready to leave the country for a year so this is concerning me. The device manager is telling me that the dvd rom is working properly but it obviously isn't. Please any help is greatly appreciated.

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Hi, Only two things you can try: 1. Use a CD cleaner. Hopefully it's just a speck of dust covering the lens making it unable to read discs; 2. If that doesn't work, your best bet perhaps is to return the unit. Trying to open the DVD unit of the laptop will void any warranty you may have. Hope this be of some help/idea. post back how things turned up or should you need further information. Good luck and kind regards.

Posted on Oct 07, 2007


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My hp pavilion zd8000 laptop with XP installed will not allow me to load a golf game from a CD Rom I purchased some 14 years ago. I used to have this installed a nd played regularly on a previous computer.

The game may be not supported with the current Operating System Perhaps!!! What was your old computer's Operating system? And since the CD-ROM is 14 years old does it has too many scratch?? These days computer CD/DVD drives will never read the disc if they are scratched...

Finally, when you try installing the game, do you encounter any error message? if yes please post it....always remember if your posting your problem in forum, make sure that you provide all information about the issue.

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My laptop wont read certain cds likw 85 % of my games for example it just makes some noices and then spits the cd out

I would like to help with your concern about you cd-rom not reading most of your game disc.
Follow these step - on your desktop click on start mvincentc_1.jpg
- on the start search bar type in - regedit - it will show you regedit on the left pane window, right click on regedit and left click on run as administrator mvincentc_3.jpg
- you will see the registry editor window, on the left pane window will be a list mvincentc_6.jpg - Look for HKEYLOCALMACHINE, click on the arrow on the left side of it to show the sub menu mvincentc_7.jpg
- This should be the path that you should follow HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} mvincentc_12.jpg
- {4D36E965-E325-11CE-BFC1-08002BE10318} - this will be your cd-rom/dvd-rom which ever you have on your laptop will show mvincentc_13.jpg
- right click on the upper and lower filters and delete both, click yes if it ask if you are sure to delete the upper and lower filters, then close the registry editor window and restart your computer mvincentc_14.jpg
- after deleting both upper and lower filters close the registry editor window and restart your computer
- after restarting your computer check to see if your disc can now be ready by the disc drive with out ejecting any discs.
I hope that this help you with your concern regarding your disc drive.
Have a nice day.

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Drive is unable 2 read any disc

Hi, try going into control panel then look for device manager, once in Device manager it will show you all the devices that your system has in it, look for your CD/DVD-ROM/RW, right click on it try disabling and enabling it by right clicking on the device disable and enable the Optical Drive, then restart you computer.

Also if the above does not work try Doing this in the regedit
1. Click Start
2.if you have vista or win7 just type redgit on the space where you can type in on the start menu, if you have XP on you computer, click Run after clicking start then type in regedit then click OK or press enter
3. on the regedit Screen HKEY Local Machine SYSTEMS
6.Click Current ControlSet
7.Click Control
8.Click Class, You will see a long list of Items look for {4D36E965-E325-11CE-BFC1-08002BE10318} > this will be you DVD/CD-Rom the abovce CD/DVD-rom
10. on the right side will be a list of items look for upperfilter or Lowerfilters right click on both if both is present or one of them then click on delete then yes to delete the filters
11. Lastly restart your computer this may fix your concern.

but this fix is not 100% for a read issue you can also try reinstalling the operating system "Windows" on your system this will renew everything in your computer but NOTE that you will needto back up any data you have important on your computer this will reformat everything back to scratch.

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what disc your using to boot?
just leave bootable disc in the dvd drive such as OS and drivers dell disc.
power off then on the laptop keep tap on F12 then select onboard CD/DVD ROM then press enter then tap space bar.
if still not reading any disc then have you dvd drive replace.

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How did you made it boot to the disc? if you used keystrokes to do so, it would be better if you go into your BIOS and set the boot priority making the dvd drive as priority and see if it is gonna work that way. If it does'nt you need to be concerned about the drive itself, it might be having problems as well.

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