Question about Fujitsu LifeBook E6560 Notebook

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Dvd/CD drive only plays CDs

My DVD/CD drive only plays Cds. Device manager tells me it is fine. Can you give me any of ideas of what to try? thanks for the help! Halyna

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  • JustJ Jan 19, 2008

    I have the same problem. I can play CDs but DVDs or new versions of software are not recognized.

  • halyna Feb 19, 2008

    My player WAS worn out. It was not old enough to be worn out, but this was the problem. I thought the DVDs were faulty but they played on other equipment. Thanks for the common sense!

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Also try to reinstall the software for the CD/DVD drive...
If the installer won't read the CD/DVD from the drive then try to download from - tinyurl.com/2rbdh6.

Also try to delete the upper and lower filters from the registries...
Start>run> regedit
HKEY_LOCAL_MACHINE\....click on the +
SYSTEM\....click on the +
CurrentControlSet\....click on the +
Control\Class\....click on the +
{4D36E965-E325-11CE-BFC1-08002BE10318} ....click on the folder
Then look for the upper and lower filters on the right side. Once you find it, right click then delete.

If it won't work then try to start up the computer using the windows cd and try to reinstall OS.
If it still won't work after reinstalling the windows, go ahead and replace the CD/DVD drive.





Posted on Oct 07, 2008

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You will need to replace the cd/dvd rom as the dvd laser will have worn out. go here : http://www.pchub.com/uph/
To order an original replacement.

Posted on Feb 18, 2008

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Hello there:
first off i would go to device manager and open it and look for the area that says disk drives and open it and look for your cd/dvd right click on it and select remove than confirm removal of the device now at the top of the page you will see view and click on it and where it says scan for hardware change select that and then windows will install the device again you will see new hardware found on the taskbar and it will tell you when the device has been installed and is ready to be used. ok?
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