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Rival 3-L Cool Touch Deep Fryer

Brand new & carefully unpacked from factory box. Put 1.5 liters of oil in it, tried to plug the main wire into my cooking area's electrical outlet. And made sure the basket unit was firmly plugged into its connector. But oil did not heat at all. Of course I had the unit's heat thermostat pushed up to near-highest heat-up. A clue to my problem was that the red power light never lit up on the front panel of fryer, neither did the green ready light. I tried several small pieces of fish to test, but the oil remained cold Help! Thanks. Jim

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  • Anonymous Dec 25, 2007

    I got a new fryer, poured the light in and bothing happened when i plugged it in.

  • Anonymous Dec 28, 2007

    Same thing. Plugged the fryer, no lights ever came on, and the lid will constantly open on its own. Good thing I have not put any oil in it.

  • Anonymous Jan 01, 2008

    Used the fryer once, great! Second time no lights, oil not hot, what to do?

  • Anonymous Jan 01, 2008

    1st time it worked great, 2nd time no lights cold oil,,,,,what to do?

  • Anonymous Jun 03, 2008

    same problem right power just wont work never used it before either

  • Anonymous Jun 29, 2008

    Same problem. Breakaway cord only goes in one way, did everything according to manuel, nothing happened. No illuminated light, waited anyways oil still cold. Just took it out of the box. It was a gift and not sure where it was bought from.What do I do

  • farmerjeeper Oct 04, 2008

    I have a rival deep fryer also and it worked for a little while. Then the other day it just quit wrking. no power light and no ready light. i checked to make sure that i had power and in fact i do. checked it at the end of the magnetic plug, good. checked it at the base where the heating element attaches and it is good. i took apart the heating element and i can't figure out where i am not getting power . seems to just stop at the control panel. i also noticed a slight bit of heat distortion to the plastic by the heating element.

  • donnettacc Oct 13, 2008

    used for months now no power help

  • icanbme41 Oct 18, 2008

    first time I used it it worked great. Second time the ready light was on but oil was cold. What gives. Can I get my money back for this. If everyone is having the same problem should it be recalled.

  • amybaskervil Dec 21, 2008

    Same deal. have been using for less than a month. Used then minutes later nothing. The directions say to hit the reset button which is no where to be found. Very disappointed in this product! I hope that you intend to stand by it. I work for a popular retailer and won't recommend products that break down after 30 days of use.


    Amy Baskerville



3 Answers

I had almost the same problem with my new Rival Deep Fryer, which stopped working after 4 uses. There is supposedly a reset switch on the back of the control panel, but I can't find it.

Posted on Apr 27, 2008


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It sounds to me like it could be one of two things.
Either the magnetic cord safety thingy came slightly undone (which happens to mine constantly) or you didn't turn the timer to "always on".
The thermostat itself does not turn the heating element on, you must turn the timer to always on to preheat the oil, then when it's heated you can set what time you want to fry for.

Posted on Nov 18, 2007


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Hi, Its very possible that you have the wrong power to your fryer. I noticed that you said that you tried to plug it in. If it does not seem to fit or if you had to bend anything on the plug to make it fit you need to have an electrician check to make sure you have the correct power to the fryer. The wall outlet will have the power information printed on it. The manual will give you the power requirements. It the plug fits ok, check your breaker for that outlet. Good Luck. If this solution does not rate an (Almost There) Please do not rate.

Thank You,


Posted on Oct 11, 2007

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