SOURCE: New printer samsung CLP-310 -
Check the cable in the door. There is a cable that goes to the sensor in the door, it will come loose when the door is accidentally bumped loose and pulls the cable out of the socket. There are the two hinges on the ends, two guide posts, and a flat cover, the cable is under the cover.
Here is it USER MANUAL WHERE IS LOCATED CTD SENOR
http://www.usersmanualguide.com/samsung/printer__color_laser_printer/clp-500
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