Question about Logitech QuickCam Communicate STX Personal Web Camera

11 Answers

Can't get webcam to work with AIM, why?

I just bought the Logitech QuckCam Communicate STX and have successfully loaded it onto my PC (XP). I only use AOL's AIM. I can not seem to connect with anyone on AIM. I have tested the camera on Yahoo and it works so I know the problem can't be the camera. Or is it? In AIM properties, I have set my Enhanced IM settings correctly like I read online. But it still does not work. I'm close to packing it up and returning it if I can't figure out what's going on. Can anyone help me out? Troubleshoot? Anything?

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  • 47 more comments 
  • itsSnowflake Oct 07, 2007

    Any idea on how to do so? I made sure I had the latest AIM ... I even downloaded it again just to be 110% sure.

  • Anonymous Dec 08, 2007

    wont work on aol?

  • Anonymous Dec 11, 2007

    yes i have the same problem. wont work with aol aim but works on yahoo. but i get the voice on aol but no pic and yahoo no soundbut with pic

  • Anonymous Dec 14, 2007





    message on screen is "AIM can not find your camera"

    but I see my self on my web cam.



  • bubb Dec 25, 2007

    hi, im trying to use my web cam with my friend and every time we connect he can see me but i cannot see him nothing comes up for him. im using aim 6.1. and after a few second it says disconnected. can u tell me how to solve this problem to i can use my webcam?

  • Anonymous Mar 18, 2008

    aol.Im the web cam dosent high light cant press it

  • Anonymous Mar 19, 2008

    Its Nay , I have a toshiba lap top Satellite A210/A215. Want to use AolsAim for my web cam. works on Yahoo.

  • dai2000 Apr 21, 2008

    unable to see my camera icon on Ichat

  • Alakazam Jun 14, 2008

    I have the Logitech Communicate Styx and when I'm invited in via IM for video chat, they can see me, but, my screen is all black and I can't see them. Yet, it works fine with another person that also has a cam, we can see each other. And I've tried it with someone that does not have a cam and they cannot see me, the screen is all black...what can I do?

  • gmittendorf Jun 28, 2008

    Our's is a logitech quickcam chat that shows that it is compatible with AIM. We are connecting with our son's computer which is a Mac and ours is a PC. We have windows XP. He has the camera built in to his computer. When inviting to connect to him we can hear and see him with no problem. He cannot hear or see us. We know our camera works because we can see ourselves when we are operating our AIM. When we check our computer for audio it says it is in proper use. We don't think it is a Mac/PC issue because our son uses AIM with his BIL who has a PC. We have also check to see if it is a firewall issue and we can't see a problem with that either. Help!

  • KSB23 Jul 20, 2008

    well im going to college in the fall and i was trying to see if the webcam would work to see my boyfriend through AIM. we both have AIM 6 and both just got new laptops with web cams. but we can only see ourselves not each other? what do i do?

  • carrolle Jul 30, 2008

    I can see people on aim, but they cannot see or hear me. what do i do?

  • Anonymous Aug 12, 2008

    How do I get to the aol web cam settings? I cant see anyone and they can't see me. I can't find the settings for me to check. Please help

  • Anonymous Aug 12, 2008

    I can't see anybody with my Sony Vaio. They can't see me. We can hear each other. I need help please. How do I get to the aol web cam settings that it says it will check to see if my web cam is working, but where do I find it?

  • Anonymous Aug 14, 2008

    i can only see my self on the webcam not the other promblem why?

  • nvelasco2 Aug 17, 2008

    Hi, I also just recently bought the Logitech quickcam communicate stx, and it will not work with my AIM or yahoo messenger. It installed perfectly fine on my computer, my audio works and I am able to see myself, and my firewall was disabled when i installed the software so I dont know why i cant get it to work on the messengers. People can hear me on the other end, but there was no picture, I checked all the settings on my webcam and on AIM/yahoo and it should be working but still, nothing. When i checked on aim, it seemed to detect that there was no webcam, I need help asap thank you!!!!!

  • Anonymous Sep 02, 2008

    can see and hear others on AIM but they can't see me or hear me - if I calik on my camera i see myself

  • Anonymous Sep 02, 2008

    can see and hear others on AIM but they cannoy see me or hear me

  • scooterguard Sep 03, 2008

    Have the Logitech Quickcam Pro 9000...communicating with someone with a dell laptop with built in webcam...I can see and hear them. They can hear but NOT see me...Turned off firewall and still no luck. Know the camera and mike work as I can see it but can't get them to see me...why?

  • Anonymous Sep 22, 2008

    yeha dik its weird~!

  • brunettechic Nov 03, 2008

    i cant get it to work still

  • Anonymous Nov 15, 2008

    it works on like everything BUT AIM and its making me mad

  • Anonymous Nov 18, 2008

    i can't see anyone and they cant see me

  • Anonymous Nov 30, 2008

    I have the same problem. Can't use webcam with AIM

  • may_i24 Dec 07, 2008

    i cant see my friends cam its opening but i cam view only a green screen

  • Anonymous Dec 15, 2008

    i have a microsft webca and i cant figure out how to load it onto aim

  • Anonymous Dec 26, 2008

    i have a built in webcam and when im on yahoo messenger you cant see me my viewers can just see a black screen

    couldd You Helpp Me pleaseee!!?

  • Anonymous Dec 29, 2008

    web cam wont work on aim

  • jaquelineeee Jan 02, 2009

    my webcam works on msn but not on aim? can someone help me?

  • Anonymous Jan 22, 2009

    i cant use my stinking built in webcam on my hp pavilion dv2911us notebook why

  • Anonymous Jan 23, 2009

    yeah same here works for everything else not AIM ughhhhhhhhhhhhhhhhh

  • Anonymous Jan 30, 2009

    it wont work

  • Anonymous Jan 31, 2009

    Me too

  • Anonymous Feb 04, 2009

    I HAVE THE PROBLEM WEBCAM WITH AIM

  • Anonymous Feb 13, 2009

    it wont show the audio vieo settings on aim so my new webcam wont work with it> but i can see myself on the screen just not video chat

  • shannond16 Feb 19, 2009

    i just got a logitech quikcam and i wanted to know how to like post pictures of myself that i took from my webcam.i need help cuz i just got it yesterday and i already posted like 12 vids on youtube.if you know how pleaasseee tell me.thank you.

  • citurriba Feb 20, 2009

    i bought a logitech webcam for notebooks and i can see myself perfectly fine when the webcam program pops up but when i use AIM it the video won't show up on my side or the other side

  • Anonymous Mar 12, 2009

    I use multiple programs, I think you need to close down all Webcam programs. I am still not sure tho. I need to try it.

  • Pat V Mar 22, 2009

    I to have a cam that was working just 12 hours ago on both Aim and yahoo and now it will only work onyahoo.......not sure what is going on

  • Pat V Mar 22, 2009

    I have a cam that just 12 hours ago was working just fine on aim and yahoo now it only works on yahoo does anyone know why?

  • Anonymous Mar 27, 2009

    mi try to use my web cam for aim and it wont work,it keep sayin invertation timed out

  • Anonymous Mar 29, 2009

    yeahhh!


    I just got the dell inspiron 15 and my webcam won't connect to my AIM!
    Its really frustrating...
    HHEELLPP MMEE!

  • Anonymous Apr 08, 2009

    I have logitech videocam. I have downloaded aim and yahoo messenger. I can receive the video but the party on the other end cannot see me. Please help. Thanks

  • xJayxGeex Apr 15, 2009

    my webcam is built in my laptop, me and my friend did this before through aim, and now it doesnt work,

  • urphilkrush May 14, 2009

    after unplugging my webcam and mike during a webcam session with my friend, it won't work. i know it doesnt work cuz when i use audacity to record something, it always says check input device and project sample rate. i dont know whats wrong and now i cant webcam or even speak =[ anyone help?

  • Anonymous May 16, 2009

    how do i use microsoft lifecam vx-3000 for aim where do i fix it at?

  • Anonymous May 24, 2009

    i have the same problem except i cant get any1 else to do it to me

  • richard42c May 11, 2010

    Ive done everything suggested on this site,however I dont have the AOL option when choosing an application Cam dose work on Yahoo though,,any more suggestions?..
    thanks,


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11 Answers

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THE REAL SOLUTION!!!!

You probably have multiple video cameras and AIM has defaulted the wrong one

on AIM:
1. go to edit
2. settings
3. enhanced im
4. audio & video
5. camera
6. choose something other than default
7. apply
8. repeat 1-7 until the image appears

do NOT click on video under innivations

Posted on Oct 12, 2008

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I just found this out, you need to click on the green link at the top and scroll down on the website you will find different IM programs and there are tutorials on how to install them from there

Posted on Oct 17, 2008

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Guest i have a question X]
i did what you wrote and it all worked fine but when i did the last step on the scroll for all the different softwares it was all just yahoo messenger not AIM. so i dont know if somethings wrong with it. on the box it words with yahoo messenger and aim so i dunno if something is wrong

Posted on May 18, 2008

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I know how to fix your problem.ok so go on www.meebo.com and sign in on your aim account.from there you should have the option to invite someone or call them to a video chat.i hope this helps but i dont know if its your problem.bye.

Posted on Feb 19, 2009

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I got it just go to the little gear thing on the quick cam menu and go down to the last option on the side and the thing says select video calling aplication make sure that is on aim and ur set!

Posted on Jan 09, 2009

I recently purchased a Logitech QuickCam. It's supposed to work with AIM, but for some reason I don't have an option for webcams on mine. I do on yahoo messenger. I can see my webcam on my screen. But all my buddy can see is a black screen. How do I make it so they can see me, too? I can see theirs, but after a few min it pauses than I also see nothing but a black screen. That and or theirs just tells me that's it's no longer available.

For mine all they see is a black screen and on my side it tells me that they can now see me. How do I fix this?

Posted on Nov 03, 2008

I did go throught the Enhanced IM settings also.
I thank everyone's responses in trying to help me out.  It appears everything was set up correctly on my end.  AIM came out with an update to AIM 6.5 last week or so.  I ran this update.  Then the next day Logitech had an update on the camera.  I ran this update.  Now everything mysertiously works properly.  There must have been a conflict between the 2 and with both updates, it's been fixed! 

Posted on Oct 23, 2007

Get into your AIM. Click on Edit >> Settings....

In the Settings Window, click on Enhanced IM. Make sure your video camera is selected from the drop down list making sure to save any changes.

Now, go into your Logitech Quickcam settings. Click on the Gear-looking thing, 4th from the top of icons. This will display the Webcam Settings. Click on the Microphone tab. Make sure to select the proper Microphone and Speakers from the dropdown lists and save your changes.

In the Quickcam settings once again, click on the bottom icon (if you rollover it it will show "Choose application". The first tab will display the different software you can use with your camera. Click on Launch AIM and you should be in business. :D

Tracy

Posted on Oct 23, 2007

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The person you are chatting with has his or her firewall on. most likely through their virus protection. tell them to turn it off and try it.

Posted on Feb 03, 2010

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Both mine and the person on the other ends webcams work we have tried it on other servers and we cant get it to work on aim she has a mac and i have a pc, and we have used it other times and it worked just fine what could the problem be?

Posted on Nov 05, 2008

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  • Expert
  • 363 Answers

Sounds like the camera is fine, you need to troubleshoot the AOL application.

Posted on Oct 07, 2007

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Posted on Jan 02, 2017

ser71
  • 818 Answers

SOURCE: Can't get webcam to work with AIM, why?

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Sergio

Posted on Jun 19, 2008

yooperbud
  • 8637 Answers

SOURCE: Can't get webcam to work with AIM, why?

Normal 0 Personally I'd use Skype.



AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Jan 26, 2009

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Can't get webcam to work with AIM, why?


Normal 0 Personally I'd use Skype.



AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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