Question about Braun 360° Complete 8985 Electric Shaver

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Cleaning problem When the shaver is placed in the base and clean is selected it does not clean...the pump starts whirring, however the cleaning liquid doesnt even get into the hole the shaver sits in and the head remains dry (and not cleaned)...any solutions

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Re: cleaning problem

I had the same problem. I was able to take the cleaning base apart. There are two little latches on the inside that when popped off, allow the cover to come off. It does however take some massaging to remove the cover. Once this is removed, take all the parts off until you get to the electric motor in the base. My suggestion would be to see where the motor attaches to the PCB and use a DMM to measure the voltage across the motor to see where the (+) terminal is when the motor is supposed to be in use. You will notice that the voltage supplied to the motor is approx 12V. This is the same voltage that the cord supplies (DC). Cut the motor free from the board, and directly attach the power cord ends to the motor terminals to see if the motor spins. You might want to take the motor out of the base for this part. What I noticed to the be the problem is there is a fine line between the where the motor is spinning free, when it turns the gears efficiently, and when it is in too far and binds up (which is more than likely the problem you are having now). Adjust the motors position until the gears turn smoothly. Now you can reattach the motor leads to the PCB. REMEMBER to hook them up in the correct holes, otherwise your motor will pump fuild out instead of pumping it back in. If you wish to test this before fully putting it back together, you will notice that there are two posts near to motor that stick up through the PCB. Those are used to measure the amount of fluid in the container. Simply bridge these with some wire or an alegator clip so that the cleaning base will think that were is a full container of fluid.

Posted on Nov 03, 2008

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Re: cleaning problem - Braun 360° Complete 8985 Electric Shaver Shavers

Do you need to replace the liquid?

Posted on Oct 06, 2007

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Good luck finding the the base. If you give up the search, I do see that they're available separately for far less than the entire package.

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