Question about Maytag Neptune MDE5500AY Electric Dryer

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My control board lights up but when you push the buttons nothing happens. It wont start or turn off, and if you unplug it and plug it back in it goes right back to the same settings. We were told it prob was control board. bought a new one and it does the same thing. we checked out the fuses, they all check out. we checked door switch, it seems fine. not sure what else can be checked. everything we check with ohm meter seems to check out fine. This just happened one day and i never had a problem before, its like the buttons are locked or something. thanks, jan

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Have you checked the door switch, thermal fuse on the heater housing(this will keep it from starting).

Posted on Oct 06, 2007

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We had the very same problem. First I did the whole unplug to reset thing and nothing changed. Then I took the control panel loose and unplugged all the plugs on the printed circuit board to look for corrosion. The pins all looked fine as well as the female of each plug. I put it all back together and everything worked fine for around two months I reckon. Now the problem is back. Unplugged each plug and put a little bulb grease on all the pins and reassembled it. Seems the problem is fixed again. Time will tell for how long. Obviously it is a connection problem on the printed board.

Posted on Nov 10, 2013

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Did you have any power surges latley? Sounds like the control board is faulty. I think this model has a control board in the top counsel. Hopefully this helps

Jul 29, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer


pf means power failure. your dryer uses an extra boost of power on start-up and your is failing to get this boost you need a repair person in your area

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