Tech Support

Home | HP | OfficeJet 4255 All-In-One InkJet Printer | The 4255 fax program fai...

Problem for HP OfficeJet 4255 All-In-One InkJet Printer

The 4255 fax program fails or appears in giberish. Scan stopped

By jamesl532 on May 04, 2009

" "

My Windows is Vista Home Premium. Keyboard settings English and Hebrew. Control Panel /Regional and Language Settings/Administrative/Local routinely set to Hebrew.

I had the downloaded AIO_CDB_Full_Non-Network_enu Vista driver (I only have a disk for XP!) installed on my PC.

Every few weeks the fax program (faxing via the HP Solution center or directly from any program – Word, Excel, Notebook, etc.) would discontinue functioning. All other functions, as well as faxing directly from the 4255 itself would work properly.

To reactivate the fax program I would disconnect the 4255, restart and reinstall by plugging back the USB cable. If this would not help, I would do a total uninstall (including L_3, etc) + reinstall and this would work for another couple of weeks until the next break down. And so on.

More recently, after re-installing the newly downloaded driver for the 4255 All-in-One, the following problems occur:

The “Fax test” immediately after reinstall fails.
Nevertheless, faxing from the PC (HP Solution center – Word, Excel) is possible. However, titles and writings in fax-related windows, including the faxing window and fax log, in contrast to earlier installs during the months January and February, appear in a newer and larger format and partially in Hebrew and partially as ??????. If I want to write an address or name in Hebrew in the Fax window fields (after toggling the language from English to Hebrew by Shift+Alt) it appears as Gibberish, though at the same time in Word it is written correctly in Hebrew. If the language under Control Panel /Regional and Language Settings/Administrative/Local is changed from Hebrew to English with reboot, all titles in the windows appear as ????. This occurred also after uninstall & download + reinstall while the Control Panel /Regional and Language Settings/Administrative/Local was set to English. Examples have been reattached to this message.
After the most recent 2 reinstalls the scan program also failed! Even when trying to scan directly from the 4255, the message “You need to install or run the program” appears in the device window.

In Summary:

I want to know the exact language and other settings that should enable me to download/reinstall the correct HP driver that should be functional, including for the fax and scan programs, with all windows appearing preferably with English text or, otherwise, the fax program appearing with Hebrew titles, but than completely Hebrew without any titles and writing as ???? and/or Gibberish.

Ads by Google

Questions and Unsolved Problems for HP OfficeJet 4255 All-In-One

Do you recommend HP OfficeJet 4255 All-In-One InkJet Printer?

Answer

HP OfficeJet 4255 All-In-One InkJet Printer

I have an HP officejet 4255...

Answer

I have an HP officejet 4255 all-in-one printer. The plastic ribbon on which the cartridge assembly... (More)

HP OfficeJet 4255 All-In-One InkJet Printer

no power supply

Answer

The machine does not get any powerfrom the cable(cable is new)

HP OfficeJet 4255 All-In-One InkJet Printer

Hi,\r\nMy name is Eugene.

Answer

Hi, My name is Eugene. I have an Officejet 4255 but can't fix the default scan page to an A4, I mean... (More)

HP OfficeJet 4255 All-In-One InkJet Printer

the printer reinstalls everytime i...

Answer

the printer reinstalls everytime i connect it. tried updating the driver that i downloaded from HP... (More)

HP OfficeJet 4255 All-In-One InkJet Printer

i need to operate my printer hp...

Answer

i need to operate my printer hp officejet 4255 all-in-one with my laptop pc having windows vista as... (More)

Ads by Google

See more HP OfficeJet 4255 All-In-One InkJet Pri... Problems

Answer this problem

Ask our Experts

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Top Printer Experts

Geekman

Rank:

Guru

Expert

Rating:

85%, 1889 votes

benwabnick

Rank:

Guru

Expert

Rating:

88%, 843 votes

lchand1958

Rank:

Guru

Expert

Rating:

91%, 213 votes

Find more Printer Experts

Top Printer Repairmen
in Surprise, AZ

Laser Repair 911

(800) 836-9287

Celebrating 14 Years Of Outstanding Printer Repair...

Elite Printer Services...

(918) 583-5483

Elite printer Services, Inc. is a full service HP...

Get Listed!

Best Printers
Recommended by Owners

Canon PIXMA MP160 All-In-One

HP PSC 1410 All-In-One InkJet

HP Officejet 5610 All-In-One InkJet

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Solutions to Most Common OfficeJet 4255 All-In-One InkJet Problems See other HP Printers See other HP Products See other Printers All Brands Find Tips Holiday

Browse Experts Popular & New Find Products Find Cars Find Manuals Find Warranty Service Plans Repair Service Directory Reviews & Ratings Tags

About FixYa News and Media Contact Terms Privacy Policy

Blog Advertisers Partners Careers FAQ

Click to verify BBB accreditation and to see a BBB report.

FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions, posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without written permission from FixYa Ltd.
© 2005-2009, FixYa, Ltd. or its affiliates