Question about Maytag MDE2400AYW Neptune Electric Dryer

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Maytag neptune dryer

I have the Maytag neptune dryer model mde9700aym. When I turn it on it runs for about 3 min. then shuts off with this error message "hE" flashing. I posted this earlier but had the wrong model.

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  • Anonymous Mar 28, 2014

    Maytag SE9900 stacking washer and dryer. Dryer shuts off and displays error code 9E. Turn off power and wait. Turn power back on and dryer works. Then dryers shuts off again with same error message 9E.



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Could be the heater element, check for circuit with a test meter if it does not heat up in the minute it runs this is almost certainly your problem

Posted on Oct 07, 2007


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Have you cleaned the sensor strips with windex? They may have a coating of wax on them from dryer sheets and such. If no moisture is detected the brains of the thing shut it down.

If you need further help, reach me via phone at

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Hello del4221,
Here is a link to your dryers assembly drawings and parts lists.
You should be able to see how it is assembled and be able to disassemble it with this documentation.

Hope this helps..

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Maytag neptune front load dryer

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1 Answer

Maytag Neptune dryer error

To find out what the code means,

contact Maytag ServicesSM, Maytag Customer Assistance: U.S.A. 1-800-688-9900 or

Canada 1-800-688-2002.

Oct 06, 2007 | Maytag MDE2400AYW Neptune Electric Dryer

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