Question about Jenn-Air Expressions AC110 Electric Cooktop

1 Answer

Elements don't work

About a month ago, one of my small elements would not come on. Shortly afer that, the large one caught fire and now will not work. I procrastinated about getting it fixed and now the second set of elements no longer function. I ordered a new A100 cartridge. The small element does not work when I slide in the cartridge. Is this a problem with wiring or do I need to scrap the whole cooktop and invest in a new stove top?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 473 Answers
Re: Elements don't work

If the unit has some age on it the best thing to do is to replace it. You could end up spending more on parts than a new one would cost.

Posted on Oct 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My Schott Ceran cooktop will only work on full heat and will not simmer at all. why?

usually there are 2 elements a smal and a large the small one possibly burnt out .

Apr 20, 2015 | Whirlpool 30" Schott Ceran Surface...

1 Answer

Boil element caught on fire and melted.

If element caught on fire, I would suspect stove needs cleaning. Do that then elements should not smoke for long. (I hope all moisture was removed from stove!!!)

Feb 11, 2014 | Kenmore Element Stove Burner Frigidaire,...

1 Answer

Hi my name is Ursula I have a 5 burner ceramic cooktop whirlpool model 005 and two of the elements do not work at all. How do I get this replaced or must I purchase a new stove top.


Oct 13, 2009 | Whirlpool 30 in. RC8700 Electric Cooktop

1 Answer

I cannot adjust the temperature on the elements of my stove top.

Hello Skyemahan,

I work on stoves with various problems all the time, and have never encountered a problem exactly like yours. You may get other answers, but here's my two cents worth: When I don't trust a stove, I replace it. Period. Hopefully, your's is old and you're ready for a new one. A new stove is much cheaper than a house fire.

Best Regards, --WoobieDog--

Jul 10, 2009 | Cooktops

1 Answer

Water boiled over into control knobs for the cook top elements.

Just fixed this problem and repaired the corner of the Ceran cooktop.

Disclaimer: These cooktops run on 220V and will kill you if you don't know how to work with electricity. If you're unsure, get some help.

The boiling water slopped out of your pot, and went over to your controls (knobs) and went down the shaft and into a component call "Infinity Switch". The water caused the switch internally to weld one of the two internal sets of contact points into a permanent position. The fix is to replace the
"Infinity Switch" that the boiling water spilled into. The Infinity switch is the component that the control knob slides on to.

In my cooktop one of the infinity switches failed and appears to damage the adjacent switch. Mine actually caught on fire and damaged the wiring and the connector. Hopefully you are better off. Since they were in such close proximity I replaced them both. For $20 you might consider the same. I replaced both to be safe and they were $21.47 each.

My cooktop has 4 elements 2 small, 1 large and 1 combined (small and large) surface. A large element was definitely damaged and possibly a small element. I ordered both. I mention this in case a multi-element was damaged on your cooktop.

You will need to contact either Jenn-Air or someone. Since you can't see an exploded parts list online, you'll have to use the schematic. It is in a plastic sleeve and it stuck to the side of the ventilator housing underneath the cooktop.

When you wire the new part in, make sure you have the wiring correct or when you turn it back on you will burn up the new part.

I hope this helps.

Apr 02, 2009 | Jenn-Air JED8430 Electric Cooktop

1 Answer

Two elements not working

First of all, are you sure it is the elements and not the controler? To test the elements, lift theplate out of the worktop, change the 2 wires from a good element to that element. put the plate back in it is home and use the good elements touchtronic button to turn on the element. I am willing to wager that it is the control unit and not the elements.

Jul 10, 2008 | Belling 27 in. CTC465 Electric Cooktop

2 Answers

Stove problem - outer cirlcle of an expandable element not working

You will need to call a professional these are very complicated and not easy to service, there are no fuses either. It will most likely be the element itself that has failed and they are not cheap. It also could be the switch too however it will take a person very familiar with schematics to properly diagnose it. Or you could just replace the element and switch yourself and that would most likely solve it.

Dec 26, 2007 | Cooktops

1 Answer

New Whirlpool Cooktop Problem...Maybe.

The function 3 element are normal / depend to the intensity adjustment / the small 4th element are set for pre heating w/out burning , try to sdjust in lower adjusment or ann switch for pre heating.

Dec 04, 2007 | Cooktops

1 Answer

Problem with large surface unit

The element is bad. On some models the elements have a 5 yr warranty. Check your owners manual.

Sep 26, 2007 | GE 36 in. Profile JP960SCSS Electric...

Not finding what you are looking for?
Jenn-Air Expressions AC110 Electric Cooktop Logo

157 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Cooktops Experts

Barrett Palumbo
Barrett Palumbo

Level 2 Expert

1772 Answers


Level 3 Expert

57068 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Are you a Jenn-Air Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides