I bought a laptop just a month ago and it is not working properly, it will download firefox, or a game but not run it? There is no backup disk how can I make the computer back to the way it was when I...
Depending upon the brand, there is a key combination, which will usually take you to the manufacturer's "hidden partition." In those circumstances, there will then be a series of options, including rebuilding the computer as if it has just come out of the box. Doing something similar, but not destroying the files you may have created - DOCs, XLSs, etc - since buying the laptop.
Basically, if you use that key combination, you can rebuild your laptop as if it has just been taken out of the box from the store, and then you will have to start all over again, and again ... as if you have just taken it home from the store.
My suggestion is that if this laptop is only one month old, and whatever happened to it was something you caused to happen, as opposed to it being a problem caused by a bad computer, then restart the computer as if it was just brought home.
It will take time to redo things, but you will be happier, in that you will have a brandy new PC all over again.
I did this about three separate times after buying my Acer two years ago, knowing that the problems were of my own creation, not something that was caused by a bad computer.
Since then, almost exactly two years ago, I have been extremely pleased with this laptop and, as a professional systems consultant, am confident when asked what brand laptop I recommend to a client, responding that they can buy an Acer. It is less expensive than a Lenovo or an HP – HP being one which I also recommend – and just as reliable as anything else on the market.
So go ahead, rebuild, and have fun! It actually helps you to learn more about your new system along the way. And learning is fun, too!
Dec 18, 2009 |