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Posted on May 04, 2009

When ever I look at a video on my laptop I can hear the sound good but when i plug my earphones up it sounds funny u can hear them talk but it sounds funny i upgraded my sound still no change my earphones or new and i got them tested what should i do.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Does it sound funny no matter what videos your playing on your laptop?




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  • Posted on May 04, 2009
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Hi, It seems the sound card might be defective, if you tested with some known good earphones in the computer, and you still have the same sound quality, then it might need to be replaced, HP should have diagnostics software within the computer, if you're able to access it to diagnose the ocmputer please do so, otherwise if your warranty is still valid with HP you should be able to contact them for a replacement or troubleshooting.

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