My S400SP does not print. It shows up in the Printers and Faces Scree as Offline. I do not know what that means. Does it mean that there is no connection with the computer? I have uesed the computer for several years. I deleted previous versions of the program on the computer and reinstalled the driver successfully. However, the printer does not respond.
Earlier the green light flashed to orange, but after switching the computer on and off several times, it now remains on green.
Should it be 'online'? How do I set it to 'on line'? Please help.
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It usually means that the printer is off, not connected to your computer or your computer does not recognize it. If your computer doesn't recognize your printer, go to control panel and click on add new hardware, then follow the directions . After trying all the above try using your printer once again.
The printer connected to your system requires drivers to function. Drivers act as the translators between the printers and the operating system and issues with the drivers mean that problems would come up with the use of the printer. If the driver is unable to initialize and sustain communication between the printers and the OS, printer would show offline. All users having the printer showing offline issue are recommended to check the printer drivers installed on the system. if the printer drivers are found incorrect or outdated, then the drivers would have to be resolved to solve the issue. get more help to fix printer offline error .
Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle
To resolve this issue:
Goto control panel, click on printers and faxes, a window will
open showing you all the printers you have or have had. The current
printer will have a checked mark. Highlight it and right click, you
will see printer offline in the box, click it. That will turn the
printer online and you can print.
The connected digital
camera / video camera
does not support
Disconnect the cable
from a the digital
and press the Reset
button, and then
re-connect the cable.
Move mouse pointer on to your printer icon in the Printer folder. Does a right click and click on the sixth line of the menu (“Use printer on line”). Then it will change as “Use printer offline”. Make sure the printer is set as default printer.