Question about GE 24 in. GSD500X Built-in Dishwasher

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Water dispenser not spinning

Water comes on but the dispenser on the bottom of the unit does not spin.

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  • dcaughman Dec 23, 2007

    put waterproof wireless camera in dishwasher (security tech by trade) and watched the cycles. The telescoping spray tube comes up half-heartedly at best, and the spray arm will not spin, but seams to sort of wobble and attempt to turn due to the vectored jet holes, but it will not spin smoothly even when hand turned.



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Are both of the problems listed here on GE > 24 in. GSD500X Built-in Dishwashers?
The original problem could be a cracked spray arm (rather simple to fix).
It could be a sever blockage of the pump/motor or impeller that normally pushes the water up to the spray arms. Opening the bottom pump filter and removing all debris in the filter and underneath it is the next step.
If these solutions do not fix it, then the wash pump/motor have begun to fail and are not creating the water pressure needed to properly spin the spray arms.
Good Luck!

Posted on Apr 05, 2009


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Posted on Jan 02, 2017


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1 Answer

Water leaking from detergent drawer

The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

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1 Answer

Why is my maytag Neptune Model no# MAH5500AWW spinning very slow and not draining water out?

Complete drain must occur before spin. A no drain situation would be an actual full pool of water seen in the bottom of the machine if all the cloths were removed, sounds like you are experiencing a spin enable switch failure, which mainly prevents final high speed spin leaving the cloths dripping wet. The spin enable switch contacts become tarnished/corroded over time resulting in poor connection. If the door lock light comes on than your door lock wax motor is working. The spin enable switch is the last switch to the right in the door lock unit where the light bulb is. Part# is 22002162. If there is an actual pool of water in the bottom of the machine as if you simply removed the cloths from the unit but left the wash water, than you should look first look to your drain pump for failure, or obstruction of foreign objects, or excess lint in the pump. Pleazer Appliance...
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2 Answers

Water coming out of soap drawer

Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) .Water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning.
Black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases you have to replace the dispenser.

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If it is at the rinse or spin cycle it could be something trapped in the pump, for the water can't drain quickly enough when the machine starts to spin & the water gets forced back up through the soap dispenser as there is nowhere else for it to go. Check your filter too.

The filter is located behind the silver plate at the back of the machine at the bottom. Four screws hold it on. The filter is inside the big black rubber hose attached between the pump and the main drum. Remove the plastic clip holding it to the pump unit and then the metal cir clip holding it to the main drum. In side is a white molded cone and a big white ball which floats in side. You will find a lot of junk here, clean out. To refit put white cone back inside just as you found it, at the bottom, fit ball back into the cone. Attach to the bottom to the drum and re-fasten the cir clip. Finally reconnect the gator to the pump unit and tighten the plastic clip.

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Don't know if this will help, but my dishwasher has a "propeller" device above the top and bottom racks that spins while dispensing the water. If the dishes on either rack are stacked too high (i.e. if even one plate comes in contact with that propeller, keeping it from spinning properly) the dishwasher will go through its full cycle but will not use the soap (soap door will still be closed and soap packet still intact) and will not get the dishes clean.

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On the bottom of the tank is a valve, push it in and see if water comes out Where the tank sits, there is a black round seal, is it in the proper place? The rod in the handle hits just under that seal, with the tank off, you can see if the rod is movin up and down when you depress the trigger. The resevior asm. may be bad, that is what the tank sits on.


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