As one of the Garmin IQUE 3600 owners for so many years, and switched computers many times (yes, I am still actively using it), I would like to share my experience that I had
with this sync problem (palm desktop running, press the sync button, but there is no sync "beep", and
the sync will eventually timed-out). My problem is solved by "timing" the sync. My set up is that hotsync will run only when the palm desktop is running. So afterI double-clicked the palm desktop icon, the hotsync icon in the system tray will show up first, and then the palm desktop will show up. I observed that if I press the sync button on the cradle right within few seconds after palm desktop shows up, the sync will likely to succeed. If I waited too long, my sync will not work. If it fails, I will exit palm desktop, wait for the hotsync icon to disappear and try it all over again. Good luck.
"guest" who said "that does not work" was not original poster, jeannieju. My problems were solved by Garmin tech support remotely accessing my computer and getting things working, back in November. But thanks for trying. I was surprised to see an alert in my e-mail. Jeannieju
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If reinstalling on the same computer with your original cd doesnt' work then I suspect that your registry has gotten corrupted somehow.
I'd find another computer and try a totally new install to see if that works. This registry stuff is a headache. If it works on a different computer then I'd go into the registry and remove all traces of Palm and ique and start all over. Always make a backup of your registry before messing around with it. If the original CD worked before then there's no reason to download newer versions unless you are wanting to solve some other problems. Don
When I migrated from my Palm Centro (best smartphone ever) to my current BlackBerry, I did the following:
1) Export Palm contacts from the Palm Desktop software to CSV (comma separated values or tab-delimited text) format.
2) Import the CSV file to your Google Contacts account.
3) Wirelessly sync Google Contacts to your new phone using the free Google Sync app (link below).
4) Verify data was transferred appropriately.
Google Sync details:
You should be able to follow the same process for your Palm Calendar by exporting your Palm Calendar from the Palm Desktop software to a file (save the exported file to your desktop, or an easy to find location on your computer), then import the Calendar file into a NEW Google Calendar, not your primary calendar (in case there's conflicts or problems, you can delete the secondary Google calendar without losing your primary Google calendar items). Google Sync should allow you to choose more than one Google Calendar to sync with your new phone.
First, make sure you backup all of your data, including data in any 3rd party apps.
Sync your first Palm Centro with the Palm Desktop software to save the data.
Verify the sync settings in the Palm Desktop software to make sure when you begin syncing with the new Palm Centro, the settings for each application (contacts, calendar, memos, etc.) are one-way sync to the device, or you might end up overwriting the data in your Palm Desktop software with what's on the new Palm Centro.
When you sync your new Palm Centro with the desktop software the first time it will ask you to name the new device. If you give it the same name as the old Palm Centro, all of the data will sync to your new Palm Centro.
Search your computer for a folder with the name "Palm" in it to try and locate the name of your old Palm Centro, so you can name the new Palm Centro the same. When you locate that folder on your computer, it would be a good idea to simply make a copy of that folder as a total backup.
I got a Vista computer in April and have problems also. You need a special program to install the maps. email Garmin and they will send you the link. An SD card reader/writer is MUCH faster than the sync.
I didn't have syncing problems until after I tried to install Documents to Go. I had to remove Doc to Go v6 because it was making my computer unstable. Doc to GO V10 works with Vista but requires Palm OS6. Garmin says that Palm OS6 can't be installed on the Garmin iQue because they added proprietary software to OS4. I believe my sync problems will disappear after I reload the Palm Software.
Garmin software will only work with Garmin hardware. Garmin does not use the standard NEMA protocol for GPS output, but their own. Also their software is tied to their hardware by a unit id, which require an unlock code in order for the maps to function.
I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.