Question about Garmin iQue 3600 GPS Receiver

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Why will my Garmin not sync into my computer?

I have tried to sync my Garmin palm into the computer and it does not function. It says that it has failed. Why is this?

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  • jeannieju Dec 02, 2007

    I have just had a new hard drive installed, the technician installed some 'charup mirror' which did sync my garmin to Outlook successfully, but this was not desired. I want to re associate with Palm Desktop. I have uninstalled the 'char' thing, have installed palm desktop, but cannot get the hotsync to connect. Not sure how to know which 'com 1' or 'com 3' to select for usb hub?

  • kmsmith2010 May 09, 2008

    I have a Garmin nuvi 750 and it will not sync with my computer - Windows XP. I am hoping to transfer MP3 files and map information. I cannot find where my computer has recognized the Garmin via a usb.

  • RayNygren Jun 03, 2008

    The USB sync cable is not recognized. I have a full charge on the battery and the battery is also getting charged by the USB but it's not on the device driver list. I installed the latest software from garmen. you cant get to it directly but if you google you can get to the desktop 4.01 and the drivers. But for some reason the USB doenst trigger a load the drivers in XP or vista is there a manual process to load drivers? maybe try a serial cable?

  • FrankReuvers Jun 10, 2008

    Map install fails due to sync failure problem

  • taifok Jul 28, 2008

    I formated my hard drive and reinstalled the Palm Desktop. Everything seems okay except all the data at handheld ( address, memopad..etc) did not copied to the computer.

  • Anonymous Aug 19, 2008

    PDA: Garmin IQUE 3600

    Symptom: Hotsynch can be started from icon on PDA or button on cradle, but times out when it cannot find computer. It had been working but stopped some time ago.

    Notes: Cradle is plugged into USB connection. Hotsynch from this unit has failed on multiple computers, including a brand new computer during hardware/software setup using original install disks. Fails on two different cradles. Because the button on the cradle works, I know the PDA can find the cradle. Is it possible that there is a problem with the unit?


  • Anonymous Aug 28, 2008

    i Que 3600 will not hotSnc on my computer (XP Pro) but does on my old Pen III with same software and does on Lap Top with Vista. It says Com Port 1 is being used and as soon as it is free it will activate. (Which is never)



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As one of the Garmin IQUE 3600 owners for so many years, and switched computers many times (yes, I am still actively using it), I would like to share my experience that I had with this sync problem (palm desktop running, press the sync button, but there is no sync "beep", and the sync will eventually timed-out).
My problem is solved by "timing" the sync. My set up is that hotsync will run only when the palm desktop is running. So afterI double-clicked the palm desktop icon, the hotsync icon in the system tray will show up first, and then the palm desktop will show up. I observed that if I press the sync button on the cradle right within few seconds after palm desktop shows up, the sync will likely to succeed. If I waited too long, my sync will not work. If it fails, I will exit palm desktop, wait for the hotsync icon to disappear and try it all over again. Good luck.

Posted on Aug 25, 2008

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I get error2738, then fatal error, on my garmin 3600 ique, it won't sync

Posted on Jun 04, 2008


"guest" who said "that does not work" was not original poster, jeannieju. My problems were solved by Garmin tech support remotely accessing my computer and getting things working, back in November. But thanks for trying. I was surprised to see an alert in my e-mail. Jeannieju

Posted on Mar 01, 2008

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First, right click the hotsync button in the task bar and make sure "USB" is selected (assuming you're using USB...).
If that doesn't work, let me know.

Posted on Nov 08, 2007

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Posted on Jan 02, 2017

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