Question about HP OfficeJet G55 All-In-One InkJet Printer

3 Answers

Scanner failure Turned the printer on and after a few moments of trying to scan something to my pc...i saw that "scanner failure was in the little window...i have unplugged everything...upteen times. troubleshooted till i dropped.Still no joy. I can print off fine, just no scanner. it lights up on start up, and starts as it always did. any ideas opal44

Posted by on

3 Answers

Re: scanner failure - HP OfficeJet G55 All-In-One InkJet Printer Printers & Copiers

Buy a new printer

Posted on Jan 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: scanner failure - HP OfficeJet G55 All-In-One InkJet Printer Printers & Copiers

How do I open the scanner?

Posted on Dec 28, 2007

Re: scanner failure

Sorry, no solution but just to inform you that I have the same problem since last weekend. Cleaned the scanner head but no result. Any other ideas?

Posted on Oct 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Paper jam light is on

Look real close. It is difficult to see very small pieces of paper that coudl be lodged in many areas. Also if you take a clean cloth with a little rubbing alchol and clean the sensors, this may help

Jun 17, 2010 | Dell 1710 Laser Printer

1 Answer

Canon Pixma MX850 won't scan - says 'set the pc to start scan'

Do you have more than one PC connected to the scanner? I have both a PC and a Mac connected to it, and I think my scanner is trying to connect to the Mac, which requires image capture software to be installed, rather than the PC. Don't know how to tell it to go to the PC, though...

Feb 01, 2010 | Canon PIXMA MX850 Multifunction Printer

2 Answers

HP 4315 "Scanner Bulb Failure"

They do not sell the scanner bulbs individually, you will probably have to replace the entire scanning assembly, which you can buy, or take to a local repair shop. They should be able to order the scanning assembly for you.

Jan 20, 2010 | HP Officejet 4315 All-in-One Printer

1 Answer

Hp officejet 5610 Wont scan . Print. Copy

your printer is dead and is uneconomical to repair. sorry

Jan 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Communication problem with a MP210 Canon Pixma

Yes! No WIA, no scanning! It means Windows Image Aquisition is not turned on... Not only will the scanner not work but also other Imaging devices like cameras. The best way to find out will be to try and scan from Microsoft Paint. Go to Start, all programs, accessories then look for paint. When paint opens, click file then from scanners or cameras. Try to scan, if it scans then WIA is ok.
It means is the scanner software that was not installed correctly so uninstall reinstall just the scanner software! If Paint does not scan, then its your computer's Operating system (winxp) at fault. Make sure WIA is started, or better try to restart that service (in control panel, administrative tools, services, look for Windows Image Aquisition, restart the service).

Sep 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Office Jet K60xi Scanner Failure

Try HP's web site suggestions first.

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site.
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

Apr 25, 2008 | HP OfficeJet k60xi InkJet Printer

6 Answers

Scanner Failure: HP Officejet 6210

After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.

? To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ? to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

Jan 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Scanning pictures

i dont know how to do scanning progree in windows xp
plz send me a reply soon

Dec 19, 2007 | HP Deskjet F340 All-In-One Printer

10 Answers

Scanner connection to the PC

i solved mine by replacing the usb cable with one that is 2.00 high speed and inti noise shelded benton-r

Nov 04, 2007 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet G55 All-In-One InkJet Printer Logo

Related Topics:

237 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94113 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides