Question about HP OfficeJet G55 All-In-One InkJet Printer

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Scanner failure Turned the printer on and after a few moments of trying to scan something to my pc...i saw that "scanner failure was in the little window...i have unplugged everything...upteen times. troubleshooted till i dropped.Still no joy. I can print off fine, just no scanner. it lights up on start up, and starts as it always did. any ideas opal44

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  • Anonymous Nov 19, 2007

    Same exact problem. Took cover off and cleaned encoder wheel and glass top. everything tucked back in. No joy.



    carl

  • Anonymous Dec 24, 2007

    I am having the same problem and cannot print, scan or copy

  • roy55 Jan 07, 2008

    I made the same complaint in another post. My G55 works as a printer but not as a copier. Get "Scanner Failure" message. Power on and off worked for awhile but not anymore. I really want to replace a part instead of contributing to the landfill.

  • Anonymous Aug 03, 2008

    Have the same problem

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Buy a new printer

Posted on Jan 09, 2008

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How do I open the scanner?

Posted on Dec 28, 2007

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Sorry, no solution but just to inform you that I have the same problem since last weekend. Cleaned the scanner head but no result. Any other ideas?

Posted on Oct 07, 2007

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Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
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